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Dell 4100 manual Reinstalling Drivers

Models: 4100

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M A I L

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

E- DE L L — Go to http://support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours.

CA L L DE L L — If you cannot solve your problem using the Dell support website or e-mail service, call Dell for technical assistance (see page 82).

Reinstalling Drivers

NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.

Dell installed the following drivers on your computer:

•Intel® Chip Set Update Utility Driver — Tells the operating system how to configure certain chips on the system board.

•Intel Ultra ATA Storage Driver — Improves data transfers from storage devices like the hard drive.

•Integrated Intel 10/100 Ethernet Controller Driver — Enables the optional built-in NIC to properly communicate on a network.

•ADI SoundMAX 2.0 Integrated Audio Driver — Enables the optional built-in sound controller to produce sound.

•Other Drivers — Control the devices, such as the modem, sound, and video cards that might be installed in your computer. For information on those drivers, double-click the Dell Documents icon on the Windows desktop, click System Information, and then click System Documentation.

Sometimes you can fix a device problem by reinstalling its driver:

1From the Windows desktop, insert the Dell Dimension ResourceCD into the CD or DVD drive.

If this is your first time using the ResourceCD, go to step 2. If not, go to step 5.

2When the ResourceCD Installation program starts, follow the prompts on the screen.

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Solving Problems

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Dell 4100 manual Reinstalling Drivers

Contents

Solutions Guide Hints, Notices, and Cautions Abbreviations and AcronymsContents If the screen is difficult to read Adding Parts Returning Items for Warranty Repair or Credit Safety Instructions When Using Your ComputerWhen Working Inside Your Computer Protecting Against Electrostatic Discharge Safety Instr uctions Setting Up Accessing Your E-Mail Hint Dellnet is not Setting Up Dellnet U.S. OnlyAccessing the Internet Viewing Your Account InformationResetting E-Mail Address Settings Connecting a PrinterSending and Receiving E-Mail Parallel Printer Installing the Printer Driver USB PrinterTurning Off the Computer WindowsSolving Problems Finding Solutions See Accessing Help Files Power ProblemsStart-Up Error Messages To access Windows HelpVideo and Monitor Problems If the screen is blankIf the screen is difficult to read Sunlight glare, which can cause poor picture qualitySound and Speaker Problems If you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Scanner Problems Modem ProblemsMouse Problems Drive Problems Keyboard ProblemsIf you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If you have a hard drive problemIf the CD-RW drive stops writing Network Problems Windows Error MessagesProgram stops responding General Program ProblemsProgram crashes Solid blue screen appearsResolving Other Technical Problems Internet Connection ProblemsMail Problems If you have a problem with your Dellnet accountReinstalling Drivers Reinstalling Windows At the Welcome Dell System Owner screen, click NextDouble-clickRefresh Windows OS Reinstalling Windows Me Click Next in the Welcome to Windows Me window Reinstalling Windows Press Enter again to restart your computer Adding Parts Removing the Computer Cover Looking Inside Your Computer Power System BoardAdding Cards Card Fully seated Removing Cards Adding MemorySecuring clips Notches Connector Adding a Second Hard Drive Tabs Front panel Adding Parts Drive bracket Screws Circuit board Tab holes Pin Cable Slots Hooks 3 sets Tabs Adding Other Drives Inch DevicesTabs Front panel Drive cage Screw Tabs Insert Connect a power cable to each drive Pin Cable Adding Parts Slots Hooks 3 sets Tabs Inch Devices You plan to use Drive cage Screw Adding Parts Slots Screws Adding Parts Drive screws Drive bracket Slots Wwpower cable from power supply Adding Parts Pin Cable Adding Parts Slots Hooks 3 sets Tabs Replacing the Computer Cover Adding Parts P e n d i Specifications Expansion BusMemory NIC Power Standard Settings Viewing Settings System Setup ScreensClearing Forgotten Passwords Replacing the BatteryBattery Battery socket Battery Australia Sydney Contacting DellContact Numbers and Addresses Austria ViennaBrunei Belgium BrusselsBrazil Canada North York, OntarioDenmark Horsholm China XiamenCzech Republic Prague Finland HelsinkiCorporate Home and Small BusinessGermany Langen Ireland Cherrywood Hong KongItaly Milan Home and Small Business Japan Kawasaki Website http//support.jp.dell.com Korea SeoulMacau Latin AmericaLuxembourg Malaysia PenangNetherlands Amsterdam MexicoNew Zealand Portugal Norway LysakerPoland Warsaw Singapore SingaporeSoutheast Asian and Pacific South Africa Johannesburg09/091 CountriesTaiwan Sweden Upplands VasbySwitzerland Geneva ThailandBracknell Returning Items for Warranty Repair or Credit A. Austin, TexasRegulatory Information Appendix FCC Notices U.S. Only Class aBattery Disposal Class BNOM Information Mexico Only Warranty and Return Policy Information Información para NOM únicamente para MéxicoD ex 102 Index