Dell 4100 - page 89

Appendix 89

Mexico

International Access Code: 95

Country Code: 52

City Code: 5

Automated Order-Status System (Austin, Texas,

U.S.A.) 512728-0685

AutoTech (Automated technical support) (Austin,

Texas, U.S.A.) 512728-0686

Customer Technical Support 525228-78 70

Sales 5252 28-7811

or tollfree: 91-800-900-37

or tollfree: 91-800-904-49

Customer Service 5252 28 -7878

Main 525228-7800

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

Technical Support 020581 88 38

Customer Care 020581 8740

Home/Small Business Sales tollfree: 0800-0663

Home/Small Business Sales Fax 020682 7171

Corporate Sales 020581 8818

Corporate Sales Fax 020686 8003

Fax 020686 8003

Switchboard 020581 8818

Websi te: http://support.euro.dell.com

E-mail: tech_nl@dell.com

New Zealand

International Access Code: 00

Country Code: 64

Home and Small Business 0800446 255

Government and Business 0800444 617

Sales 0800441 567

Fax 0800441 566

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-mail Address Area Codes,

Local Numbers, and

TollFree Numbers

Contents

Main Hints, Notices, and Cautions Abbreviations and Acronyms ____________________ Contents 1Setting Up 2Solving Problems Page 3Adding Parts 4Appendix Page Safety Instructions When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Page Page Accessing the Internet Accessing Your E-Mail Viewing Your Account Information Sending and Receiving E-Mail Resetting E-Mail Address Settings Connecting a Printer Parallel Printer USB Printer Installing the Printer Driver Turning Off the Computer Windows 98 Second Edition (SE) and Windows Millennium Edition (Me) Windows 2000 Solving Problems Page Solving Problems 19 Accessing Help Files Power Problems Tell Me How Start-Up Error Messages Video and Monitor Problems If the screen is blank If the screen is difficult to read Sound and Speaker Problems Printer Problems If you cannot print to a parallel port printer If you cannot print to a USB printer Scanner Problems Modem Problems Mouse Problems START HERE Keyboard Problems Drive Problems If you cannot save a file to a floppy disk Tell Me How If you cannot play a music CD or install a program from a CD If you cannot play a DVD movie If the CD-RW drive stops writing If you have a hard drive problem Network Problems Windows Error Messages General Program Problems A program crashes A program stops responding A solid blue screen appears Internet Connection Problems If you have a problem with your Dellnet account E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Reinstalling Windows 98 Page Reinstalling Windows Me Page Reinstalling Windows 2000 Page Adding Parts Removing the Computer Cover Looking Inside Your Computer System Board Adding Cards Page Page Removing Cards Adding Memory Page Adding a Second Hard Drive Page Page Page Page Page Adding Other Drives 5.25-Inch Devices Page Page Page Page Page Page 3.5-Inch Devices Page Page Page Page Page Page Page Replacing the Computer Cover Page Page Specifications Page Page Page Standard Settings The system setup program contains the standard settings for your computer. See the following figure for an example of the Main screen of the program. Viewing Settings System Setup Screens Clearing Forgotten Passwords Replacing the Battery Page Contacting Dell Contact Numbers and Addresses Page Page Page Page Page Page Page Page Page Page Page Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: (power cables, CDs, guides, and so on) if the return is for credit. prominently on the outside of the box. return. Regulatory Information Page FCC Notices (U.S. Only) Class A Class B Battery Disposal NOM Information (Mexico Only) Informacin para NOM (nicamente para Mxico) Warranty and Return Policy Information Index A B C D N P R S T