Print speed is slow
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
MAXIMIZE COMPUTER PROCESSING SPEED
•Close all applications not in use.
•Minimize the number and size of graphics and images in the do cument.
•Remove as many unused fonts as possible from your system.
ADD MEMORY
Consider purchasing more RAM.
SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE
MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Computer slows down when printing
These are possible solutions. Try one of the following:
IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE
IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER)
1Unplug the power cord from the access poi nt.
2Wait ten seconds, and th en insert the power cord.
Copy and scan troubleshooting•“Copier or scanner does not resp ond” on page 85
•“Scanner unit does not close” on page 85
•“Poor copy or scanned imag e quality” on page 85
•“Partial copies or scans of d ocuments or photos” on page 85
•“Scan was not suc cessful” on page 8 6
•“Scanning takes too long or freezes the computer” on page 86
•“Cannot scan to a computer ov er a network” on page 86
Troubleshooting
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