100, Make Sure the Wireless Port is Selected | Dell P513w manual

MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED

If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255):

1Turn off the device that does not have a valid IP address (the laptop, the printer, or both).

2Turn on the device(s).

3Check the IP addresses again.

If the laptop and/or printer still does not receive a valid IP address, there is a problem with your wireless network. Try the following:

•Make sure your wireless access point (wireless router) is turned on and is working.

•Remove any objects that could be blocking the signal.

•Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time.

•Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP addresses. If you are not sure how to do this, refer to the manual that came with your wireless router for more information.

If the printer and computer have valid IP addresses and the network is operation correctly, continue troubleshooting.

MAKE SURE THE WIRELESS PORT IS SELECTED

1Click , or click Start and then click Run.

2In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4Right-click the printer, and then select Properties from the menu.

5Click the Ports tab.

6Locate the selected port. The selected port has a check beside it in the Port column.

7If the Description column of the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port.

8Click OK, and then try to print again.

1Click , or click Start and then click Run.

2In the Start Search or Run box, type control printers.

3Press Enter, or click OK. The printer folder opens.

4Right-click the printer, and then select Properties from the menu.

5Click the Ports tab.

Troubleshooting

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Dell P513w manual 100, Make Sure the Wireless Port is Selected

Contents

Dell P513w Users Guide May Contents Copying Scanning Troubleshooting 104 Safety information About your printer Thank you for choosing this printerMinimizing your printers environmental impact Conserving energy Conserving ink Finding information about the printerRecycling Product Information Guide Understanding the parts of the printer Use About your printer Ordering ink cartridges Ordering and replacing suppliesReplacing ink cartridges Recycling Dell products Select Printer Home Using the printer control panel buttons and menus Using the printer control panel Changing the Power Saver timeout Sided/Eco-Mode Changing temporary settings into new default settings Saving paper and energy with Eco-Mode Resetting to factory settings To change the temporary settings into new default settingsTo disable the settings timeout feature Using the printer control panel menus Initial Setup Complete appears on the display Using the printer software Using the Windows printer softwareSoftware installed during printer installation Minimum system requirements Using the printer software Reinstalling the printer software Checking for software updatesUninstalling the printer software Installing the printer software Loading paper and original documents Loading paper Sheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Printing Tips for printingPrinting basic documents Printing a document Printing pages in reverse order Printing multiple pages on one sheet Printing specialty documents If the printer is using a USB connectionPrinting envelopes Printing on custom-size paper Printing labelsTips on loading label sheets Using a memory card or flash drive with the printer Working with photos Printing photos using the printer control panel Supported memory cards and file types Editing photos using the printer control panel You can Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing manually Setting your printer as the default printer Changing the printing modePausing print jobs Changing the printing mode for a single print job Canceling print jobs Resuming print jobs Tips for copying CopyingMaking copies Copying an ID card Copying photosCopying a two-sided document Enlarging or reducing images Adjusting copy qualityMaking a copy lighter or darker Collating copies using the printer control panel Repeating an image on one Copying multiple pages on one sheet Making a duplex copyMaking a duplex copy automatically Making a duplex copy manually Canceling copy jobs Tips for scanning ScanningScanning to a local or network computer Scanning to a flash drive or memory card Using the printer control panelScanning photos into an editing application Using the printer software Scanning documents into an editing application Scanning FAQ Scanning directly to e-mail using the printer softwareHow can I improve the quality of a scan? Canceling scan jobs Why am I being asked for a PIN?What is an application list, and how do I update it? How do I scan in black and white? Installing the printer on a wireless network Wireless network compatibilityNetworking Supported network security options Printing a network setup Installing the printer on other computers Installing the printer on a wireless networkInterpreting the colors of the Wi-Fi indicator light Special wireless installation instructions Adding the printer to your wireless networkAssigning a static IP address Before you begin Advanced wireless setup Changing wireless settings after installationCreating an ad hoc wireless network Windows Vista Windows XP Adding a printer to an existing ad hoc wireless network Windows Using the printer wirelessly Switching between USB and wireless connections Windows onlyUsing the printer locally USB Sharing a printer in a Windows environment Prepare the computers to share the printer Networking FAQ What is Wi-Fi Protected Setup?Where do I find my WEP key or WPA passphrase? What is an SSID? How are home networks configured? What is a network?Wireless network examples Scenario 2 Wireless network with Internet access Why do I need an installation cable? How do I attach the installation cable? Characteristics How are infrastructure and ad hoc networks different? How can I improve wireless signal strength? Finding the signal strengthRemove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal Absorption Remove Sources of Interference What is a MAC address? How do I find the MAC address? What is an IP address? What is TCP/IP?How to locate a printer IP address How do I locate IP addresses? What is a key index? How are IP addresses assigned? Maintaining the printer Maintaining ink cartridgesChecking ink levels Aligning the printhead Cleaning the exterior of the printer Cleaning the printhead nozzles Cleaning the scanner glass Troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Setup troubleshooting Change the Language Using the Printer Menus Printhead errorsIncorrect language appears on the display Remove and Reinsert the Printhead Software did not install Reconnect the Printer Power Supply Print job does not print or is missing pages Remove and Reinstall the Printer SoftwareMake Sure the INK Cartridges are Inserted Correctly Make Sure the Printer is not in Power Saver Mode Printer is printing blank pagesPrinter is busy or does not respond Cannot delete documents from the print queue Jams and misfeeds troubleshooting Make Sure the USB Port is Enabled in WindowsCannot print through USB Paper jam in the printer Paper jam in the paper support Paper jam in the duplex unit Check Paper Condition Paper or specialty media misfeedsCheck Paper Loading Poor quality at the edges Print troubleshootingStreaks or lines on printed image Copy and scan troubleshooting Computer slows down when printingPrint speed is slow Maximize Computer Processing Speed Copier or scanner does not respond Scanner unit does not closePoor copy or scanned image quality Partial copies or scans of documents or photos Memory card troubleshooting Memory card troubleshooting checklistScan was not successful Scanning takes too long or freezes the computer Nothing happens when a memory card is inserted Cannot print documents from a memory card or flash driveReinsert the Memory Card Check the Network Connection Wireless troubleshooting Wireless troubleshooting checklist Resetting the wireless settings to factory defaults Cannot print over wireless networkTurn the Wireless Access Point OFF and then Back on Disconnect from VPN Session Make Sure Demo Mode is Turned OFF Move Your Access Point Away from Other Electronic DevicesCheck the Wireless Signal Quality Check Your WEP KEY or WPA Passphrase Check Your Advanced Security Settings Continue button is unavailable Check Power Wi-Fi indicator light is not litCannot print and there is a firewall on the computer Allow the Wireless Installation to Complete Enable the PrinterSelect the Wireless Printer Select the Wireless Port Check Network Name Wi-Fi indicator light is still orangeCheck Security Keys Move Your Access Point to Minimize Interference Make Sure the Access Point is onCheck MAC Address Ping the Access Point to Make Sure the Network is Working Configure the Printer for Wireless Access Again Make Sure Your Computer can Communicate with the Printer Wireless print server not installed How to locate a printer IP address Make Sure the Wireless Port is Selected 100 Resolving intermittent wireless communications issues 101 Change the Channel the Wireless Router Uses Configure the Wireless Router with a Unique Ssid102 Eliminate Sources of Interference Check for Known Issues with the Wireless Router Check for Wireless Adapter Updates103 Change ALL Network Devices to the Same Type Index 104 105 106 Dpof 107 Ssid 108 VPN