CHECK YOUR ADVANCED SECURITY SETTINGS
•If you are using MAC address filtering to limit a ccess to your wireless network, then you must add the printer
MAC address to the list of addresses allowed to connect to th e wireless access point.
•If you set the wireless access point to issue a limited number of IP addresses, then you must change this so that
the printer can be added.
Note: If you do not know how to make these changes, then see the documentation that came with the wireless
router, or contact the person who set up your wireless network .
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS
ROUTER)
•See if you have access to the Internet by opening your Web browser and accessing any s ite.
•If there are other computers or resources on your wireless network, then check t o see if you can access them
from your computer.
MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS
NETWORK
If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly.
The SSID of the printer must match the SSID of the computer, if the computer is already conn ected to the wireless
network.
1Obtain the SSID of the network that t he computer is connected to.
aType the IP address of your wireless access point (wireless router) into the address field of your Web browser.
If you do not know the IP address of the wireless access point:
1Click , or c lick Start and then click Run.
2In the Start Search o r Run box, type cmd.
3Press Enter or click OK.
The Command Prompt window opens.
4Type ipconfig , and then press Enter. Check the Wireless Network Connection section :
•The “Default Gateway” entry is typically the wireless access point .
•The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
bType the user name and password of the router when prompted.
cClick OK.
dOn the main page, click Wireless or any other selection whe re settings are stored. The SSID will be display ed.
eWrite down the SSID.
Note: Make sure you copy it exactly, including any capital letters.
2Print the printe r network setup page.
In the Wireless sec tion, look for SSID.
3Compare the SSID of the computer and SSID of the printer.
If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.
If the SSIDs are not the same, then r un the utility again to set up the p rinter on the wireless network used by
the computer.
Troubleshooting
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