Dell P513w MAKE SURE DEMO MODE IS TURNED OFF, C HECK YOUR WEP KEY OR WPA , CHECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON, MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES, MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER, C HECK THE WIRELESS SIGNAL

MAKE SURE DEMO MODE IS TURNED OFF

Check to see if your printer has a Demo M ode. Selected printer features are not availabl e when Demo Mode is

turned on.

From the printer control panel, navigate to Demo Mode:

> Demo Mode.

Select Off, and then save the setting.

CHECK YOUR WEP KEY OR WPA PASSPHRASE

If your wireless access point is using Wired Equivalent Privacy (WEP) security, then the WEP key should be:

•Exactly 10 or 26 hexadecimal characters. Hexadecimal chara cters are A–F, a–f, and 0– 9.

•Exactly 5 or 13 ASCII characters . ASCII characters are letters, number s, and symbols found on a keyboar d. ASCII

characters in a WEP key ar e case-sensitive.

If your wireless access point is using Wi-Fi Protected Access (WPA) security, then the WPA passphrase should be:

•From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.

•Exactly 64 hexadecimal ch aracters. Hexadecimal chara cters are A–F, a–f, and 0–9.

Note: If you do not know this information, then see the documentation that came with the wireless network, or

contact the person who set up your wireless network.

CHECK IF YOUR WIRELESS ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON

Wireless broadband boxes in Europe, the Middle East and Africa such as LiveBox , AliceBox, N9UF Box, FreeBox, or

Club Internet may require you to press an associat ion/registration bu tton when add ing the printer to your wireless

network.

If you are using one of these boxes and need more informat ion, see the documentation that came with your box,

or contact your Internet Service Provider (ISP).

MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES

There may be temporary interference from el ectronic devices such as microwave ovens or other appliances,

cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too

closely to these devices.

MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER

The range of your wireless network depends on many factors, including the abilities of your router and network

adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart.

CHECK THE WIRELESS SIGNAL QUALITY

Print the network setup page and check th e signal quality. If the signal qualit y is listed as good or excellent, then

another factor is causing the problem.

Troubleshooting