Photos do not transfer from a memory card across a wireless
network
If the "Memory card troubleshooting checkl ist" does not solve the problem, then try o ne or more of the following:
MAKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND
READY
SELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
If your wireless connection is down, then use a USB cable to connect your printer to your computer.
Wireless troubleshooting•“Wireless troubleshooting checklist” on pa ge 88
•“Resetting the wireless settings to factory defaults” on page 89
•“Cannot print over wireless n etwork” on page 89
•“The Continue button is unavailabl e” on page 92
•“Cannot print and there is a firewall on the computer” on page 93
•“Wi-Fi indicator light is not li t” on page 93
•“Wi-Fi indicator light is green bu t the printer do es not print (Wi ndows only)” on p age 94
•“Wi-Fi indicator light is still orange” on page 9 5
•“Wi-Fi indicator light is blinking orange during ins tallation” on page 96
•“Wireless print server not installed” on page 99
•““Communication not av ailable” message display s when printing wirele ssly” on page 99
•“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 101
•“Resolving intermittent wireless communications issues” on page 101
Wireless troubleshooting checklis t
Before beginning t o troubleshoot th e wireless printe r, verify the follo wing:
•The printer, the computer, and the wireless ac cess point are all plugged in and turned on.
•The wireless network is working properly.
Try accessing other compu ters on your wireless network.
If your network has Internet access, try connecting to the Internet over a wireless connection.
•Your SSID is correct.
Print a network setup page to verify the SSID the printer is using.
If you are not sure if your SSID is correct, then run the wireless s etup again.
Troubleshooting
88