Option

Function

 

 

Custom Test

Tests a specific device. You can customize the tests you want

 

to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and allows

 

you to select a test based on the symptom of the problem you

 

are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description, and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Contacting Dell" in your User’s Guide).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, the technical support representative will ask you for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the

 

problem description.

 

 

Help

Describes the test and may indicate requirements for running

 

the test.

 

 

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for

 

all devices from the system setup program, memory, and

 

various internal tests, and it displays the information in the

 

device list in the left pane of the screen. The device list may

 

not display the names of all the components installed on your

 

computer or all devices attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test

 

settings.

 

 

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Quick Reference Guide

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Image 24
Dell PP18L manual Option Function