Dell Support Utility, Clicking the Dell Support Icon | Dell TX453

Tab	Function (continued)

Help	Describes the test and may indicate
	requirements for running the test.

Configuration	Displays your hardware configuration
	for the selected device.
	The Dell Diagnostics obtains
	configuration information for all
	devices from system setup, memory, and
	various internal tests, and it displays
	the information in the device list in
	the left pane of the screen. The device
	list may not display the names of all
	the components installed on your
	computer or all devices attached to
	your computer.

Parameters	Allows you to customize the test by
	changing the test settings.

5When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

6Remove the Dell Drivers and Utilities media (if applicable).

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

Accessing the Dell Support Utility

Access the Dell Support Utility from the icon on the taskbar or from the Start menu. If the Dell Support icon does not appear in your taskbar:

1Click Start→All Programs→Dell Support→Dell Support Settings.

2Ensure that the Show icon on the taskbar option is checked.

NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.

The Dell Support Utility is customized for your computing environment.

The icon in the taskbar functions differently when you click, double-click, or right-click the icon.

Clicking the Dell Support Icon

Click or right-click the icon to perform the following tasks:

76

Troubleshooting

Image 78

Dell TX453 manual Accessing the Dell Support Utility, Clicking the Dell Support Icon

Contents

User’s Guide W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Enabling the Display Settings for a TV Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad and Track Stick Setting Up and Using Networks What You Need to Establish a Wlan Connection Starting the Dell Diagnostics From Your Hard Drive Double-Clicking the Dell Support Icon Contents Ensuring Sufficient Power for Your Computer Program stops responding or crashes repeatedly 100 Using Microsoft Windows System Restore 103If only part of the display is readable 102 Internal Card With Bluetooth Wireless Technology 125 Removing and Installing Media Bay Devices 111Wireless Local Area Network Wlan Cards 120 Technical Support and Customer Service 139 145 Returning Items for Warranty Repair or Credit 141142 146 Can be found at support.dell.com Documentation updatesFinding Information Finding Information Quick Reference Guide Dell Support Website support.dell.com For more information on Dell QuickSet, see Dell To view Dell QuickSet Help, right-click the QuicksetIcon in the Microsoft Windows taskbar QuickSet on About Your Computer About Your Computer Volume control buttons Mute button Ambient light sensor Touch pad Solid orange The battery charge is critically low Light is flashing Y B O a R D S T a T U S L I G H T S Left Side View D I O C O N N E C T O R S Flashing yellow Error Right Side View Video TV-out connector Back View Connects serial devices, such as a mouse or handheld device About Your Computer Docking-device connector Bottom View About Your Computer Transferring Information to a New Computer To prepare the new computer for the file transfer Click Finished and restart the new computer Windows Vista Page Using a Battery Battery Performance Microsoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Charge Gauge Low-Battery Warning Conserving Battery PowerPower Management Modes Standby Mode Hibernate Mode Configuring Power Management Settings Charging the BatteryReplacing the Battery Storing a Battery Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Power Options Properties window see Configuring BatteryPower Management Display Functions Touch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track Stick Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Using Multimedia Using MultimediaPlaying CDs or DVDs Adjusting the Volume Adjusting the Picture Connecting Your Computer to a TV Enabling the Display Settings for a TV Click the tab for your video card Using the Display Adjusting BrightnessUsing the Display Microsoft Windows XP Click the Windows Vista Start button →Control Panel Microsoft Windows XP Using the Ambient Light Sensor Click the Start button and click Control Panel Ambient light sensor Using the Display Setting Up a Network in Microsoft Windows XP Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable Setting Up and Using Networks Checking Your Wireless Network Card Setting Up a Network in Microsoft Windows VistaWireless Local Area Network Wlan What You Need to Establish a Wlan Connection Setting Up and Using Networks Connecting to a Wlan Setting Up and Using Networks Mobile Broadband or Wireless Wide Area Network Wwan Checking Your Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Network Card Dell Wi-Fi Catcher Network Locator Internet Connection FirewallFor information about Dell QuickSet, see Dell QuickSet on Setting Up and Using Networks Setting Up and Using Networks Card Types Using CardsInstalling a PC Card or ExpressCard Card Blanks PC Card ExpressCard Removing a Card or Blank Using Cards Smart Cards Securing Your ComputerSecurity Cable Lock About Smart Cards Passwords Installing a Smart Card Using a Primary/System Password Using an Administrator Password Using a Hard Drive Password Enabling the TPM Feature Trusted Platform Module TPM Security Management Software Computer Tracking SoftwareIf Your Computer Is Lost or Stolen Securing Your Computer Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics Dell Diagnostics Main Menu Troubleshooting Accessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Drive Problems Double-Clicking the Dell Support IconClick the Windows Vista Start button →Computer Problems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Right-click Local Disk C Mail, Modem, and Internet Problems Error Messages Keyword spyware Troubleshooting Click Start→Control Panel→Add or Remove Programs Ieee 1394 Device Problems Keyboard Problems Lockups and Software Problems External keyboard problemsUnexpected characters Computer stops responding Other software problemsComputer does not start up Program stops responding or crashes repeatedly If necessary, uninstall and then reinstall the program Memory ProblemsNetwork Problems Run the Dell Diagnostics see Dell Diagnostics on PC Card or ExpressCard Problems Power Problems Ensuring Sufficient Power for Your Computer Docking Power ConsiderationsExtension cable to verify that the computer turns on Printer Problems Scanner Problems No sound from headphones Sound and Speaker ProblemsTouch Pad or Mouse Problems No sound from integrated speakers Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable System Setup Program System Setup ProgramViewing the System Setup Screens Overview System Setup Screens Commonly Used SettingsChanging the Boot Sequence Performing a One-Time Boot Changing COM Ports System Setup Program Packing the Computer Traveling With Your ComputerIdentifying Your Computer Attach a name tag or business card to the computer Travel Tips Traveling by Air Reinstalling Software Reinstalling SoftwareWhat Is a Driver? Drivers Reinstalling Drivers and Utilities 101 Restoring Your Operating System 102 Using Microsoft Windows System Restore 103 Using the Operating System Media Ensure that Turn off System Restore is unchecked Chipset Touch Pad Enhances the pointing device features Other105 Components and controllers 106 Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer Follow the procedures in Before You Begin on 108 Hard Drive 109 Screws Removing the Device Security Screw Media BayReturning a Hard Drive to Dell Foam packaging Removing and Installing Media Bay Devices 111Device security screw Device latch release Hinge Cover Push the new device into the bay until it clicks Keyboard 113Hinge cover Keyboard connector Keyboard Keyboard screws Memory 115 Memory module 117 Captive screw Memory module 119 Wireless CardsSubscriber Identity Module SIM Card SIM card Wireless Local Area Network Wlan Cards Antenna cables 121 Wlan card Metal securing bracket Mobile Broadband or Wireless Wide Area Network Wwan Cards FCM Flash Cache Module 123Wwan card Metal securing bracket Lift the card out of its connector 124 FCM card Antennae cables Internal Card With Bluetooth Wireless Technology 125FCM card Metal tab Card Cable connector Mylar Coin-cell battery Coin-Cell BatteryCard Card connector Cable connector 127 128 Dell QuickSet 129Dell QuickSet 130 Specifications 131 To composite video adapter cable Ieee Pin serial connector Video TV-out132 Modem RJ-11 support Network adapter RJ-45 port Dock 133 LCD interface 134 Keycaps Certain power-intensive conditions see135 Can be significantly reduced under 136 137 138 Obtaining Assistance Technical Support and Customer ServiceGetting Help 139 DellConnect Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service 141 Before You Call Contacting Dell 143 144 Computer, Keyboard, and Display Cleaning Your ComputerAppendix Touch Pad Mouse CDs and DVDs146 FCC Class B Macrovision Product NoticeFCC Notice U.S. Only 147 148 Glossary 149 150 Extended display mode a display setting that allows Glossary 151 152 153 Memory a temporary data storage area inside your Glossary 154 155 156 157 Video resolution See resolution 158