Troubleshooting | Dell TX453 specification

Option	Function

Test Memory	Runs the stand-alone memory test

Test System	Runs System Diagnostics

Exit	Exits the Diagnostics

2After you have selected the Test System option from the main menu, the following menu appears.

NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer.

Option	Function

Express Test	Performs a quick test of devices in the
	system. This typically can take 10 to 20
	minutes.

Extended Test	Performs a thorough check of devices in
	the system. This typically can take an
	hour or more.

Custom Test	Use to test a specific device or
	customize the tests to be run.

Symptom Tree	This option allows you to select tests
	based on a symptom of the problem you
	are having. This option lists the most
	common symptoms.

3If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 142).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

4If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab	Function

Results	Displays the results of the test and any
	error conditions encountered.

Errors	Displays error conditions encountered,
	error codes, and the problem
	description.

Troubleshooting

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Dell TX453 manual Troubleshooting

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m User’s Guide Abbreviations and Acronyms Contents Customizing the Touch Pad and Track Stick Enabling the Display Settings for a TVMicrosoft Windows Logo Key Functions What You Need to Establish a Wlan Connection Setting Up and Using Networks Double-Clicking the Dell Support Icon Contents Starting the Dell Diagnostics From Your Hard Drive Program stops responding or crashes repeatedly Ensuring Sufficient Power for Your Computer If only part of the display is readable Using Microsoft Windows System Restore 103100 102 Wireless Local Area Network Wlan Cards 120 Removing and Installing Media Bay Devices 111Internal Card With Bluetooth Wireless Technology 125 Technical Support and Customer Service 139 142 Returning Items for Warranty Repair or Credit 141145 146 Finding Information Documentation updatesCan be found at support.dell.com Finding Information Quick Reference Guide Dell Support Website support.dell.com Icon in the Microsoft Windows taskbar To view Dell QuickSet Help, right-click the QuicksetFor more information on Dell QuickSet, see Dell QuickSet on About Your Computer About Your Computer Touch pad Volume control buttons Mute button Ambient light sensor Light is flashing Solid orange The battery charge is critically low Y B O a R D S T a T U S L I G H T S Left Side View D I O C O N N E C T O R S Right Side View Flashing yellow Error Back View Video TV-out connector Connects serial devices, such as a mouse or handheld device About Your Computer Bottom View Docking-device connector About Your Computer To prepare the new computer for the file transfer Transferring Information to a New Computer Click Finished and restart the new computer Windows Vista Page Battery Performance Using a Battery Dell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Power Meter Charge Gauge Power Management Modes Conserving Battery PowerLow-Battery Warning Standby Mode Hibernate Mode Replacing the Battery Configuring Power Management SettingsCharging the Battery Storing a Battery Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Power Management BatteryPower Options Properties window see Configuring Display Functions Touch Pad Customizing the Touch Pad and Track Stick Changing the Track Stick Cap Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Playing CDs or DVDs Using MultimediaUsing Multimedia Adjusting the Picture Adjusting the Volume Enabling the Display Settings for a TV Connecting Your Computer to a TV Click the tab for your video card Using the Display Using the DisplayAdjusting Brightness Click the Windows Vista Start button →Control Panel Microsoft Windows XP Microsoft Windows XP Click the Start button and click Control Panel Using the Ambient Light Sensor Ambient light sensor Using the Display Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up a Network in Microsoft Windows XP Setting Up and Using Networks Wireless Local Area Network Wlan Setting Up a Network in Microsoft Windows VistaChecking Your Wireless Network Card What You Need to Establish a Wlan Connection Setting Up and Using Networks Connecting to a Wlan Setting Up and Using Networks Checking Your Mobile Broadband Card Mobile Broadband or Wireless Wide Area Network Wwan Enabling/Disabling the Dell Mobile Broadband Network Card Connecting to a Mobile Broadband Network For information about Dell QuickSet, see Dell QuickSet on Dell Wi-Fi Catcher Network LocatorInternet Connection Firewall Setting Up and Using Networks Setting Up and Using Networks Installing a PC Card or ExpressCard Using CardsCard Types Card Blanks ExpressCard PC Card Removing a Card or Blank Using Cards Security Cable Lock Securing Your ComputerSmart Cards About Smart Cards Installing a Smart Card Passwords Using an Administrator Password Using a Primary/System Password Using a Hard Drive Password Trusted Platform Module TPM Enabling the TPM Feature If Your Computer Is Lost or Stolen Security Management SoftwareComputer Tracking Software Securing Your Computer Securing Your Computer Dell Technical Update Service TroubleshootingDell Diagnostics When to Use the Dell Diagnostics Dell Diagnostics Main Menu Troubleshooting Clicking the Dell Support Icon Accessing the Dell Support UtilityDell Support Utility Click the Windows Vista Start button →Computer Drive ProblemsDouble-Clicking the Dell Support Icon Hard drive problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Right-click Local Disk C Mail, Modem, and Internet Problems Keyword spyware Error Messages Troubleshooting Click Start→Control Panel→Add or Remove Programs Keyboard Problems Ieee 1394 Device Problems Unexpected characters Lockups and Software ProblemsExternal keyboard problems Computer does not start up Other software problemsComputer stops responding Program stops responding or crashes repeatedly Network Problems Memory ProblemsIf necessary, uninstall and then reinstall the program Run the Dell Diagnostics see Dell Diagnostics on Power Problems PC Card or ExpressCard Problems Extension cable to verify that the computer turns on Ensuring Sufficient Power for Your ComputerDocking Power Considerations Scanner Problems Printer Problems Touch Pad or Mouse Problems Sound and Speaker ProblemsNo sound from headphones No sound from integrated speakers If the display is blank Video and Display Problems If only part of the display is readable If the display is difficult to read Viewing the System Setup Screens System Setup ProgramSystem Setup Program Overview Changing the Boot Sequence System Setup ScreensCommonly Used Settings Changing COM Ports Performing a One-Time Boot System Setup Program Identifying Your Computer Traveling With Your ComputerPacking the Computer Attach a name tag or business card to the computer Traveling by Air Travel Tips What Is a Driver? Reinstalling SoftwareReinstalling Software Drivers Reinstalling Drivers and Utilities 101 102 Restoring Your Operating System 103 Using Microsoft Windows System Restore Ensure that Turn off System Restore is unchecked Using the Operating System Media 105 Touch Pad Enhances the pointing device features OtherChipset Components and controllers 106 Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your Computer Hard Drive Follow the procedures in Before You Begin on 108 Screws 109 Returning a Hard Drive to Dell Media BayRemoving the Device Security Screw Foam packaging Device security screw Device latch release Removing and Installing Media Bay Devices111 Push the new device into the bay until it clicks Hinge Cover Hinge cover Keyboard113 Keyboard Keyboard screws Keyboard connector 115 Memory Memory module Captive screw 117 Memory module Subscriber Identity Module SIM Card Wireless Cards119 SIM card Antenna cables Wireless Local Area Network Wlan Cards Wlan card Metal securing bracket 121 Mobile Broadband or Wireless Wide Area Network Wwan Cards Wwan card Metal securing bracket FCM Flash Cache Module123 FCM card Antennae cables Lift the card out of its connector 124 FCM card Internal Card With Bluetooth Wireless Technology125 Metal tab Card Cable connector Card Card connector Cable connector Coin-Cell BatteryMylar Coin-cell battery 127 128 Dell QuickSet Dell QuickSet129 130 131 Specifications 132 Ieee Pin serial connector Video TV-outTo composite video adapter cable Modem RJ-11 support Network adapter RJ-45 port Dock LCD interface 133 134 135 Certain power-intensive conditions seeKeycaps Can be significantly reduced under 136 137 138 Getting Help Technical Support and Customer ServiceObtaining Assistance 139 DellConnect Online Services AutoTech Service Problems With Your OrderAutomated Order-Status Service 141 Contacting Dell Before You Call 143 144 Appendix Cleaning Your ComputerComputer, Keyboard, and Display Touch Pad 146 MouseCDs and DVDs FCC Notice U.S. Only Macrovision Product NoticeFCC Class B 147 148 149 Glossary 150 151 Extended display mode a display setting that allows Glossary 152 Memory a temporary data storage area inside your Glossary 153 154 155 156 157 158 Video resolution See resolution