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XK946
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XK946
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Troubleshooting
Install
Error messages
Password
Hard Drive Indicator Codes
Connecting External Devices
E2020 CPU Config
Problem
Diagnostics Messages
Using the System Setup Program
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Dell™ PowerEdge™ R900 Systems Hardware Owner’s Manual
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Contents
Page
September XK946
Contents
Removing and Installing the Top Cover
Disabling a Forgotten Password
Replacing a Hard Drive Carrier
101
Safety First-For You and Your System
Replacing the System Battery
Troubleshooting IRQ Assignment Conflicts
Troubleshooting External Connections
Using PowerEdge Diagnostics 149 System Diagnostics Features
Troubleshooting a Wet System 134
Executing System Diagnostics 150
133
153
Glossary
Other Information You May Need
About Your System
Keystrokes for Accessing System Functions Description
Accessing System Features During Startup
Front Panel Features and Indicators
Before the power is turned off. If
Hard Drive Indicator Codes
Hard Drive Indicators
Smart
Hard Drive Indicators Pattern Green element Amber eLement
Connecting External Devices
Back Panel Features and Indicators
Power Indicator Codes
Indicator Function
Redundant Power Supply Indicators
NIC Indications
Indicators Illumination Meaning
LCD Status Messages
System Name
LCD Status Messages Code Test Causes
LCD Status Messages Code Test Causes Corrective Actions
E1210 Cmos Batt
E1418 CPU #
E141F CPU
PCI Perr
E1712 PCI Serr
CPU
DMA
E2020 CPU Config
E2112 Mem Spare Crd # Dimm
Removing LCD Status Messages
Solving Problems Described by LCD Status Messages
System Messages Corrective Action
System Messages
System Messages
Remote Access Controller initialization
Defective system board
Expansion card improperly installed or
Alert Messages
Diagnostics Messages
About Your System
Responding to Error Messages
Entering the System Setup Program
Setup Menu Key Use Function Description
Using the System Setup Program
Main Screen
System Setup Options
System Setup Program Options Description
CPU Information Screen
Memory Information Screen
Memory Information Screen Option Description
CPU Information Screen Option Description
Integrated Devices Screen Options Description
Integrated Devices Screen
Serial Communication Screen
PCI IRQ Screen
PCI IRQ Screen Options Description
Serial Communication Screen Options Description
System Security Screen
Embedded Server Management Screen
Embedded Server Management Options Description
System Security Screen Options Description
Trusted Platform Module TPM Security Screen
System and Setup Password Features
Exit Screen
10. TPM Security Screen Options Description
Assigning a System Password
Using the System Password
Using Your System Password to Secure Your System
Changing the System Password
Disabling an Existing System Password
Assigning a Setup Password
Using the Setup Password
Baseboard Management Controller Configuration
Disabling a Forgotten Password
Operating With a Setup Password Enabled
Disabling the System Password
BMC Setup Module Options
Entering the BMC Setup Module
Using the System Setup Program
Installing System Components
Inside the System
Recommended Tools
Inside the System
Removing and Installing the Top Cover
Removing the Top Cover
Installing the Top Cover
Removing the Top Cover
Before You Begin
Hard Drives
Removing a Drive Blank
Removing a Drive Blank
Installing a Drive Blank
Removing a Hot-Plug Hard Drive
Removing a Hot-Plug Hard Drive
Installing a Hot-Plug Hard Drive
Replacing a Hard Drive Carrier
Installing a SAS Hard Drive Into a SATAu Drive Carrier
Removing a Hard Drive From a Hard Drive Carrier
SATAu SAS
Removing a Power Supply
Power Supplies
Removing a Power Supply
Installing a Power Supply
System Fans
Installing a Front System Fan
Removing a Front System Fan
Hot-plugging a Front System Fan
Hot-plugging a Front System Fan
Removing a Back System Fan
Hot-plugging a Back System Fan
Installing a Back System Fan
Removing a Back System Fan Housing
Removing a Back System Fan Housing
Installing a Back System Fan Housing
Removing the Cooling Shroud
Cooling Shroud
Removing the Cooling Shroud
Installing the Cooling Shroud
SAS Controller Card
10. SAS RAID Controller Card
Removing a SAS Controller Card
Installing an SAS Controller Card
SAS and SAS RAID Controller Card Cabling Guidelines
11 .5-Inch SAS / SAS RAID Cabling
Sataa connector on system board
12 .5-Inch SAS / SAS RAID Cabling
Installing a RAID Battery
RAID Battery
13. Installing a RAID Battery
Removing a RAID Battery
Installing a PCI Express Card
Configuring the Boot Device
PCI Express Add-in Cards
14. Installing and Removing PCI Express Cards
Removing a PCI Express Card
Optical Drive
Removing the Optical Drive
15. Removing the Optical Drive
Installing the Optical Drive
Replacing an Optical Drive Mounting Tray
16. Optical Drive and Optical Drive Mounting Tray
System Memory
General Memory Module Installation Guidelines
Memory Sparing Support
Non-Optimal Memory Configurations
Memory Mirroring Support
Valid Memory Configurations Branch
Channel
Riser a Riser B Riser C Riser D Memory Modes
Dimm A1 Dimm B1 Dimm C1 Dimm D1
Removing a Memory Riser
17. Removing a Memory Riser
Memory Population Rules
Installing a Memory Riser
Removing the Memory Riser Cover
Installing Memory Modules
100
18. Installing Memory Modules
Removing Memory Modules
Processors
Removing a Processor Heat Sink
101
102
103
19. Installing and Removing a Processor Heat Sink
Removing a Processor
Installing a Processor Heat Sink
104
105
Installing a Processor
21. Removing a Processor Filler Blank
106
107
Replacing the System Battery
System Battery
108
109
22. Replacing the System Battery
Riser
Activating the NIC TOE
Removing the I/O Riser
110
111
Installing the I/O Riser
112
Installing a Drac
113
24. Installing a Drac
Removing the SAS Backplane 3.5 Hard Drives
SAS Backplane Service-only Procedure
114
25. Removing the SAS Backplane 3.5-inch Hard Drives
115
Removing the SAS Backplane 2.5-inch Hard Drives
Installing the SAS Backplane 3.5-inch Hard Drives
116
117
26. Removing the SAS Backplane 2.5-inch Hard Drives
118
Removing the Power Interposer Board
Installing the SAS Backplane 2.5 Hard Drives
119
120
27. Removing the Power Interposer Board
121
Installing the Power Interposer Board
Removing the System Board
System Board Service-only Procedure
122
123
124
Installing the System Board
125
126
Start-Up Routine
Safety First-For You and Your System
127
Start-Up Routine Indications Look/listen for Action
IRQ Assignment Defaults IRQ Line
Troubleshooting IRQ Assignment Conflicts
Checking the Equipment
128
Troubleshooting the Video Subsystem
Troubleshooting External Connections
Problem
Action
130
Troubleshooting the Keyboard
Troubleshooting the Mouse
Troubleshooting Basic I/O Functions
131
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
132
133
Troubleshooting a NIC
134
Troubleshooting a Wet System
135
Troubleshooting a Damaged System
136
Troubleshooting the System Battery
137
Troubleshooting Power Supplies
Troubleshooting a Fan
Troubleshooting System Cooling
138
139
Troubleshooting System Memory
140
141
Troubleshooting an Optical Drive
142
Troubleshooting a Hard Drive
143
144
Troubleshooting a SAS or SAS RAID Controller Card
145
Troubleshooting Expansion Cards
146
147
Troubleshooting Processors
148
System Diagnostics Features
Using PowerEdge Diagnostics
149
Executing System Diagnostics
When to Use the System Diagnostics
System Diagnostics Testing Options
System Diagnostics Testing Options Function
Selecting Devices for Testing
Using the Custom Test Options
Selecting Diagnostics Options
151
152
Viewing Information and Results
153
System Board Jumpers and Connectors
System Board Jumpers Location Setting Description
System Board Connectors
154
155
System Board Connectors Description
156
SAS Backplane Connectors
157
SAS Backplane Connectors 2.5-Inch System Front
158
SAS Backplane Connectors 2.5-Inch System Back
159
SAS Backplane Connectors 3.5-inch x5 Option Front
160
Power Interposer Connectors
161
Power Interposer Connectors 2.5-inch x8 Option Front
162
163
164
165
Obtaining Assistance
166
Online Services
Support Service
Automated Order-Status Service
167
168
Before You Call
169
Diagnostics Checklist
170
Contacting Dell
171
Glossary
172
173
174
175
176
177
178
179
180
181
182
183
Index
184
185
186
NIC
187
Post
188
Expansion card
189
190
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