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XK946
manual
190
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XK946
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Troubleshooting
Install
Error codes
Password
Hard Drive Indicator Codes
Connecting External Devices
E2020 CPU Config
Problem
Diagnostics Messages
Using the System Setup Program
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Index
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Contents
Page
September XK946
Contents
Disabling a Forgotten Password
Removing and Installing the Top Cover
Replacing a Hard Drive Carrier
101
Troubleshooting IRQ Assignment Conflicts
Replacing the System Battery
Safety First-For You and Your System
Troubleshooting External Connections
Executing System Diagnostics 150
Troubleshooting a Wet System 134
Using PowerEdge Diagnostics 149 System Diagnostics Features
133
153
Glossary
About Your System
Other Information You May Need
Accessing System Features During Startup
Keystrokes for Accessing System Functions Description
Front Panel Features and Indicators
Before the power is turned off. If
Hard Drive Indicator Codes
Hard Drive Indicators
Smart
Connecting External Devices
Hard Drive Indicators Pattern Green element Amber eLement
Back Panel Features and Indicators
Power Indicator Codes
Redundant Power Supply Indicators
Indicator Function
NIC Indications
Indicators Illumination Meaning
LCD Status Messages
LCD Status Messages Code Test Causes
System Name
E1210 Cmos Batt
LCD Status Messages Code Test Causes Corrective Actions
E1418 CPU #
E141F CPU
PCI Perr
E1712 PCI Serr
CPU
DMA
E2020 CPU Config
E2112 Mem Spare Crd # Dimm
Solving Problems Described by LCD Status Messages
Removing LCD Status Messages
System Messages
System Messages Corrective Action
System Messages
Remote Access Controller initialization
Defective system board
Expansion card improperly installed or
Diagnostics Messages
Alert Messages
About Your System
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program
Setup Menu Key Use Function Description
System Setup Options
Main Screen
System Setup Program Options Description
Memory Information Screen Option Description
Memory Information Screen
CPU Information Screen
CPU Information Screen Option Description
Integrated Devices Screen
Integrated Devices Screen Options Description
PCI IRQ Screen Options Description
PCI IRQ Screen
Serial Communication Screen
Serial Communication Screen Options Description
Embedded Server Management Options Description
Embedded Server Management Screen
System Security Screen
System Security Screen Options Description
Exit Screen
System and Setup Password Features
Trusted Platform Module TPM Security Screen
10. TPM Security Screen Options Description
Using the System Password
Assigning a System Password
Using Your System Password to Secure Your System
Disabling an Existing System Password
Changing the System Password
Using the Setup Password
Assigning a Setup Password
Operating With a Setup Password Enabled
Disabling a Forgotten Password
Baseboard Management Controller Configuration
Disabling the System Password
Entering the BMC Setup Module
BMC Setup Module Options
Using the System Setup Program
Installing System Components
Recommended Tools
Inside the System
Removing and Installing the Top Cover
Inside the System
Installing the Top Cover
Removing the Top Cover
Removing the Top Cover
Before You Begin
Hard Drives
Removing a Drive Blank
Installing a Drive Blank
Removing a Drive Blank
Removing a Hot-Plug Hard Drive
Installing a Hot-Plug Hard Drive
Removing a Hot-Plug Hard Drive
Replacing a Hard Drive Carrier
Installing a SAS Hard Drive Into a SATAu Drive Carrier
Removing a Hard Drive From a Hard Drive Carrier
SATAu SAS
Power Supplies
Removing a Power Supply
Installing a Power Supply
Removing a Power Supply
System Fans
Installing a Front System Fan
Removing a Front System Fan
Hot-plugging a Front System Fan
Removing a Back System Fan
Hot-plugging a Front System Fan
Installing a Back System Fan
Hot-plugging a Back System Fan
Removing a Back System Fan Housing
Installing a Back System Fan Housing
Removing a Back System Fan Housing
Cooling Shroud
Removing the Cooling Shroud
Installing the Cooling Shroud
Removing the Cooling Shroud
SAS Controller Card
10. SAS RAID Controller Card
Removing a SAS Controller Card
Installing an SAS Controller Card
SAS and SAS RAID Controller Card Cabling Guidelines
11 .5-Inch SAS / SAS RAID Cabling
Sataa connector on system board
12 .5-Inch SAS / SAS RAID Cabling
RAID Battery
Installing a RAID Battery
Removing a RAID Battery
13. Installing a RAID Battery
Installing a PCI Express Card
Configuring the Boot Device
PCI Express Add-in Cards
14. Installing and Removing PCI Express Cards
Removing a PCI Express Card
Optical Drive
Removing the Optical Drive
Installing the Optical Drive
15. Removing the Optical Drive
Replacing an Optical Drive Mounting Tray
16. Optical Drive and Optical Drive Mounting Tray
General Memory Module Installation Guidelines
System Memory
Non-Optimal Memory Configurations
Memory Sparing Support
Channel
Valid Memory Configurations Branch
Memory Mirroring Support
Riser a Riser B Riser C Riser D Memory Modes
Dimm A1 Dimm B1 Dimm C1 Dimm D1
Removing a Memory Riser
17. Removing a Memory Riser
Installing a Memory Riser
Memory Population Rules
Installing Memory Modules
Removing the Memory Riser Cover
18. Installing Memory Modules
100
Removing a Processor Heat Sink
Processors
Removing Memory Modules
101
102
19. Installing and Removing a Processor Heat Sink
103
Removing a Processor
Installing a Processor Heat Sink
104
Installing a Processor
105
106
21. Removing a Processor Filler Blank
107
Replacing the System Battery
System Battery
108
22. Replacing the System Battery
109
Removing the I/O Riser
Activating the NIC TOE
Riser
110
Installing the I/O Riser
111
Installing a Drac
112
24. Installing a Drac
113
Removing the SAS Backplane 3.5 Hard Drives
SAS Backplane Service-only Procedure
114
115
25. Removing the SAS Backplane 3.5-inch Hard Drives
Removing the SAS Backplane 2.5-inch Hard Drives
Installing the SAS Backplane 3.5-inch Hard Drives
116
117
118
26. Removing the SAS Backplane 2.5-inch Hard Drives
Removing the Power Interposer Board
Installing the SAS Backplane 2.5 Hard Drives
119
27. Removing the Power Interposer Board
120
Installing the Power Interposer Board
121
Removing the System Board
System Board Service-only Procedure
122
123
Installing the System Board
124
125
126
127
Safety First-For You and Your System
Start-Up Routine
Start-Up Routine Indications Look/listen for Action
Checking the Equipment
Troubleshooting IRQ Assignment Conflicts
IRQ Assignment Defaults IRQ Line
128
Problem
Troubleshooting External Connections
Troubleshooting the Video Subsystem
Action
Troubleshooting the Keyboard
130
Troubleshooting the Mouse
Troubleshooting Basic I/O Functions
131
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
132
Troubleshooting a NIC
133
Troubleshooting a Wet System
134
Troubleshooting a Damaged System
135
Troubleshooting the System Battery
136
Troubleshooting Power Supplies
137
Troubleshooting a Fan
Troubleshooting System Cooling
138
Troubleshooting System Memory
139
140
Troubleshooting an Optical Drive
141
Troubleshooting a Hard Drive
142
143
Troubleshooting a SAS or SAS RAID Controller Card
144
Troubleshooting Expansion Cards
145
146
Troubleshooting Processors
147
148
System Diagnostics Features
Using PowerEdge Diagnostics
149
System Diagnostics Testing Options
When to Use the System Diagnostics
Executing System Diagnostics
System Diagnostics Testing Options Function
Selecting Diagnostics Options
Using the Custom Test Options
Selecting Devices for Testing
151
Viewing Information and Results
152
System Board Jumpers and Connectors
153
System Board Jumpers Location Setting Description
System Board Connectors
154
System Board Connectors Description
155
SAS Backplane Connectors
156
SAS Backplane Connectors 2.5-Inch System Front
157
SAS Backplane Connectors 2.5-Inch System Back
158
SAS Backplane Connectors 3.5-inch x5 Option Front
159
Power Interposer Connectors
160
Power Interposer Connectors 2.5-inch x8 Option Front
161
162
163
164
Obtaining Assistance
165
Online Services
166
Support Service
Automated Order-Status Service
167
Before You Call
168
Diagnostics Checklist
169
Contacting Dell
170
Glossary
171
172
173
174
175
176
177
178
179
180
181
182
Index
183
184
185
NIC
186
Post
187
Expansion card
188
189
190
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