Chapter 3
Using the System
RESETTING THE RECEIVER TO FACTORY DEFAULT
SETTINGS
Use these instructions if you want to reset the receiver to be the same as when it was shipped.
Note: Resetting the receiver discards all Favorite Lists except the All Chan and All Sub lists.
Note: If you have set any locks on the receiver, and the receiver is locked, these locks will be kept. If the receiver is unlocked, any such locks will be lost. You cannot reset the receiver to default settings to discard a password you have forgotten. Only the Customer Service Center can reset the receiver to bypass a receiver lock.
1. Press the MENU button.
2.Select the System Setup option.
3.Select the Installation option.
4.Select the Factory Defaults option.The receiver displays a Warning message, prompting you to confirm that you want to reset the receiver.
5.Select the Yes option to confirm the reset. The receiver resets, and then displays the Installation and Setup menu.
USING TROUBLESHOOTING TOOLS
Your receiver has diagnostic tools that a Customer Service Representative may ask you to use if you should ever run into problems while using your equipment. Even though these tools are quite helpful, it is recommended that you only use them when on the phone with a DISH Network representative.
RESETTING YOUR RECEIVER
Reset your receiver as directed by the Customer Service Representative as follows:
1.Press and hold the front panel POWER until the green indicator blinks once and the TV screen goes blank.
2.Let go of the front panel POWER. It will take a few minutes for your receiver to reset and come back on. When you reset your receiver, your receiver will download an updated Program Guide.
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