Chapter 4

Reference

 

 

 

 

 

 

Message Number

Possible Reason

What to Do

 

 

 

 

 

 

 

 

You may not have connected the

Connect the receiver to an active telephone line.

 

 

 

receiver to an active telephone line.

Make sure that the telephone line to which you connect the receiver

 

 

 

Or, the telephone line may be

is working properly.

 

 

 

defective.

Note: To be able to order pay per view programs, you must keep

 

 

 

 

the receiver connected to an active telephone line at all times. If

 

 

078, 079, 080

 

your setup includes more than one receiver, this applies to each

 

 

 

receiver. The receiver uses the telephone line to make toll-free

 

 

 

 

calls, usually in the middle of the night, to send information to the

 

 

 

 

Customer Service Center.

 

 

 

Maybe the receiver is connected to a

Install a DSL filter between the receiver and the telephone

 

 

 

DSL (Digital Subscriber Line)

wall jack.

 

 

 

phone line.

 

 

 

 

 

 

 

 

 

You may have set up the receiver to

If you want to reset the receiver to its factory default settings, select

 

 

093

reset itself back to the “factory

the Yes option. If not, select the No option.

 

 

defaults,” that is, the settings it had

 

 

 

 

when it was shipped from the

 

 

 

 

factory.

 

 

 

 

 

 

 

 

 

 

 

 

DISHPRO TWIN LNBF

 

 

 

 

 

 

What’s Happening

What’s Wrong

What You Can Do

 

 

 

 

 

 

 

When you run Check Switch, you do not

• The DishPro Twin LNBF may not be

• Check all cable connections in your

 

 

see "Twin" identified as a Device or

properly connected.

system and run Check Switch again.

 

 

LNB. All entries show "X"s.

• Cables may be too long, over 200 feet.

• Make sure cable length between

 

 

 

 

receiver and DishPro Twin does not

 

 

 

 

exceed 200 feet. Rerun check switch.

 

 

 

• Cables may not be rated for 2150

• Make sure cable is rated for 2150

 

 

 

MHz.

MHz. Rerun check switch.

 

 

 

• You may have DishPro Adapter

• Remove the DishPro Adapter; this

 

 

 

installed on a DishPro receiver.

device is only for non-DishPro

 

 

 

 

receivers. Rerun check switch.

 

 

 

• May have a non-DishPro switch or

• Remove any non-DishPro switches/

 

 

 

LNB or incompatible accessory

LNBs or incompatible accessory

 

 

 

device* in the system.

devices* from the system. All LNBs

 

 

 

 

and switches must be DishPro. Rerun

 

 

 

 

check switch.

 

 

 

 

 

 

 

When you run Check Switch, you see

• The DishPro Twin LNBF is

• Check the point dish/signal screen to

 

 

"Twin" identified as the Device/LNB and

connected but no satellite signal is

confirm you have satellite signal. If

 

 

Satellite shows "Conn" but you do not see

present.

not, check your dish antenna to ensure

 

 

"Satellite Reception Verified".

 

the DishPro Twin is installed

 

 

 

 

properly, the dish is pointed/peaked

 

 

 

 

on the satellite signal and there is

 

 

 

 

nothing blocking the signal path to the

 

 

 

 

dish. Rerun check switch.

 

 

 

 

 

 

 

When you run Check Switch, you see

• The DishPro Twin is connected but

• Check the cable path between the

 

 

"Satellite Reception Verified" but you see

something in the system may be

DishPro Twin and the receiver and

 

 

"Feed" instead of "Twin" identified as the

blocking the switch commands.

remove any incompatible accessory

 

 

Device/LNB.

 

devices*. Rerun check switch.

 

 

 

 

 

 

 

When you run Check Switch, you do not

• Your box may need a software

• From point dish/signal screen, select

 

 

see "Twin" identified as a Device or

upgrade.

119 west satellite and an odd

 

 

LNB, but odd transponders are detected

 

transponder greater than 10 (e.g., 11).

 

 

only on one satellite.

 

Confirm satellite signal is present.

 

 

 

 

Turn the receiver off and wait 30

 

 

 

 

minutes. Rerun check switch.

 

 

 

• You may have DishPro Adapter

• Remove the DishPro Adapter; this

 

 

 

installed on a DishPro receiver.

device is only for non-DishPro

 

 

 

 

receivers. Rerun check switch.

 

 

 

• May have a non-DishPro switch or

• Remove any non-DishPro switches/

 

 

 

LNB in the system

LNBs from the system. All LNBs and

 

 

 

 

switches must be DishPro. Rerun

 

 

 

 

check switch.

 

 

 

 

 

 

Page 58

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Dish Network Solo 301 manual 078, 079, Dishpro Twin Lnbf