Troubleshooting

Phenomena that may be easy to be mistaken for machine defects

WARNING ►Never use the projector if abnormal operations such as smoke, strange odor, excessive sound, damaged casing or elements or cables, penetration of liquids or foreign matter, etc. should occur. In such cases, immediately turn off the power switch and then disconnect the power plug from the power outlet. After making sure that the smoke or odor has stopped, contact your dealer or service company.

1. Before requesting repair, please check in accordance with the following chart. This operation sometimes

resolves your problem.

If the situation cannot be corrected,

2. The projector’s microprocessor may need to be reset. Please push the Shutdown switch by using a pin or

similar and the projector will be turned off immediately.

Before turning it again, wait at least 10 minutes to make the projector cool down enough.

3. Some setting may be wrong. Please use the FACTORY RESET function of the SERVICE item in the OPTION menu (47) to reset all settings to factory default.

Then, if the problem is not removed after the remedy, please contact your dealer or service company.

Phenomenon

Cases not involving a machine defect

Reference

page

 

 

 

 

 

 

The electrical power cord is not plugged in.

13

 

Correctly connect the power cord.

 

 

 

The power switch is not set to the on position.

17

 

Set the power switch to [ ] (On).

 

 

 

The main power source has been interrupted during

 

Power does not

operation such as by a power outage (blackout), etc.

17

Please turn the power off, and allow the projector to cool

come on.

down at least 2 minutes, then turn the power on again.

 

 

 

 

Either there is no lamp and/or lamp cover, or either

 

 

of these has not been properly fixed.

 

 

Please turn the power off, and allow the projector to cool down

59

 

at least 45 minutes. After the projector has sufficiently cooled

 

 

 

down, please make confirmation of the attachment state of the

 

 

lamp and lamp cover, and then turn the power on again.

 

 

The signal cables are not correctly connected.

10

 

Correctly connect the connection cables.

 

 

Neither sounds

Signal source does not correctly work.

 

nor pictures are

Correctly set up the signal source device by referring to the

outputted.

manual of the source device.

 

 

The input changeover settings are mismatched.

18, 19

 

Select the input signal, and correct the settings.

 

 

68

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Dukane 8944 user manual Electrical power cord is not plugged, Power switch is not set to the on position