General Problems

e CAUTION:

Whenever you ship or transport the printer, first remove the toner cartridge and place it in a plastic bag. Then seal the bag to prevent the fine toner particles from pouring into the printer or onto your clothing.

Printer stops and FEED JAM message appears

1.Open the paper cover. Carefully remove all the paper in the paper bin along with any sheets that have fed part way into the printer.

2.If the paper tears when you remove it, make sure you remove any pieces remaining in the printer. To do this, gently open the printer cover.

WARNING:

Q If you open the printer cover you expose the fuser, which is marked by a CAUTION HOT SURFACE label. Be careful not to touch the fuser.

Remove the imaging cartridge. Then remove any paper from the paper feed path, reinsert the imaging cartridge, and close the printer cover.

3.Taptheedgesofthepaperstackonaflatsurfaceand carefully reload it into the paper bin. (Do not reload curled or wrinkled sheets.) Close the paper cover.

4.The jammed page is automatically reprinted. If you did not open the printer cover to clear the feed jam, press

CONTINUE.

3-2 Troubleshooting