6.Is the diskette formatted? A new diskette must be formatted before you can store data on it. See your MS-DOS Reference Manual for instructions on formatting diskettes.

7.You may have entered an incorrect diskette drive type when you ran the Setup program. Run the Setup program again to check the setting. See Chapter 2 for instructions.

8.Did you receive one of the following MS-DOS error messages?

Disk Drive Error: Abort, Ignore, Retry?

Disk error reading drive d:

Disk error writing drive d:

If you see one of these messages, make sure the diskette is properly inserted in the drive. On a 5¼-inch diskette drive, make sure the drive latch is closed. Try the operation again. If the problem persists, try removing the diskette and reinserting it. This may solve the problem if the diskette was not seated properly in the drive.

If the error message still occurs, you may have a defective diskette. Use the MS-DOS COPY command to copy the files from the bad diskette to a new diskette. (See your MS-DOS Reference Manual for instructions.)

9.If you see no error messages but there is something wrong with the data in a file, MS-DOS or an application program may have updated the storage information on the diskette incorrectly. This is probably the case if you have one of these problems:

Part of a file is missing

A file includes parts of other files

An expected output file is missing.

Troubleshooting D-17