118Solving Problems
Message | Light | Explanation | Response | ||||||
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NOZZLES STILL | — | Head cleaning did not | Run the head cleaning utility again. If the | ||||||
CLOGGED |
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| clear the nozzles. | nozzles are still clogged, contact EPSON. |
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OPTION I/F | — | Wrong interface card | Turn off the printer and remove the card. See | ||||||
ERROR |
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| installed. | the documentation that came with the card. |
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NO INK | B Ink light on | Ink cartridge(s) not | Install ink cartridges (page 100) or lower the ink | ||||||
CARTRIDGE |
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| installed or ink lever | lever. |
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| raised. |
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PAPER JAM |
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| Paper light | Paper has jammed in | Remove the jammed paper. See page 127 for |
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| flashing | the printer. | more information. | ||||||
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PAPER NOT CUT |
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| Paper light | Roll paper was not cut | Open the top cover and remove the uncut |
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| flashing | correctly. | paper. Reload paper if necessary. | |||||
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| The cutter may be | Reinstall or replace the cutter blade if |
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| blunt or incorrectly | necessary, as described on page 107. |
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| installed. |
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PAPER NOT |
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| Paper light | Paper slipped and fed |
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STRAIGHT |
| flashing | into the printer at an | |||||
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| angle. |
Reload paper, making sure the edges are straight.
PAPER OUT |
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| Paper light | No paper is loaded. | Load paper. | |
on | |||||||||||
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| Paper ran out. | Remove any printouts or paper remaining in the | ||||||||
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| printer and load more paper. | |
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| If the message appears during a print job, reset | |
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| the printer by pressing the Pause button for | |
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| 3 seconds. Then load paper and resend the job. | |
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REAR COVER | — |
| The rear cover has | Replace the rear cover. | |||||||
OPEN |
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| been removed. |
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RELOAD PAPER |
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| Paper light | Printer cannot detect | If you are using cut sheets, make sure the | |
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| on |
| paper. | paper is flat. Move the paper lever. | |||||||
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| PAPER NOT CUT error | Reload paper. | |
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| was cleared. |
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RELOAD PAPER |
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| Paper light | Manually loaded sheet | Insert the sheet further into the printer. See | |
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INSERT DEEPLY | on |
| is not inserted far | page 27 for instructions. | |||||||
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| enough. |
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REMOVE PAPER |
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| Paper light Paper is too thick for |
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| on |
| head cleaning. | ||||
Pull the paper lever out to remove the paper. Head cleaning automatically starts. After cleaning, reload paper.
Printer could not feed Remove the print. the printed page.