Solving Problems 119

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message

Light

Explanation

Response

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SERVICE REQ.

All lights

The print head is

Pull out the green tab to unlock the print head.

 

flashing

locked.

See page 111.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

An error has occurred.

Note the error number, then turn the printer off

 

 

 

 

 

 

 

 

 

and back on. If the message remains, contact

 

 

 

 

 

 

 

 

 

EPSON as described on page 11.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SET INK CRTG

Ink cartridge chip error.

Remove and reinstall the ink cartridge. If the

 

 

 

 

 

 

 

 

 

message remains, replace the cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SET PAPER

 

 

 

 

 

 

Paper light

Paper lever was

Pull the lever all the way forward, to the

 

 

 

 

 

 

LEVER

on

released during the

secured position. Start printing again from the

 

 

 

 

 

 

 

 

printing process or

beginning for best results.

 

 

 

 

 

 

 

 

another operation.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TOP COVER

Top cover is open.

Close the top cover.

OPEN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UNABLE TO

You tried to print while

Press the

 

 

 

Pause button to exit the

 

 

PRINT

 

 

 

 

 

 

 

an error condition was

SelecType menu system. If the message

 

 

 

 

 

 

 

 

present.

appears again, clear the error before you print.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WRONG INK

B Ink light on

You tried to install the

If you are installing ink cartridges for the first

CARTRIDGE

 

 

 

 

 

 

 

wrong ink cartridge.

time, you must install the cartridges that came

 

 

 

 

 

 

 

 

 

with your printer.

 

 

 

 

 

 

 

 

 

If you are replacing ink cartridges, check the

 

 

 

 

 

 

 

 

 

package and product code. You must use the

 

 

 

 

 

 

 

 

 

ink cartridges designed for your printer. Other

 

 

 

 

 

 

 

 

 

cartridges will not work.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WRONG PAPER

 

 

 

 

 

 

Paper light

Loaded paper does not

Make sure the size you selected in the printer

 

 

 

 

 

 

SIZE

flashing

match the image size.

driver matches the loaded paper size. Load the

 

 

 

 

 

 

 

 

 

correct size paper if necessary.