124Solving Problems
Problem | Solution | ||||||||
|
|
|
|
|
|
|
|
|
|
The printer stops | ◗ If the |
|
|
| Pause light is flashing, the printer is performing a maintenance procedure or | ||||
|
| ||||||||
printing | waiting for ink to dry. Check the display message and lights on the control panel. | ||||||||
unexpectedly. | Wait until the |
|
|
| Pause light stops flashing. | ||||
|
| ||||||||
| ◗ Check the display message and lights on the control panel to see if an error has | ||||||||
| occurred. Follow the instructions for the messages beginning on page 116. | ||||||||
|
|
|
|
|
|
|
|
|
|
The printer sounds as | ◗ Follow the instructions beginning on page 96 to clean the print head. | ||||||||
if it’s printing, but | ◗ Communication between the computer and printer may have been momentarily | ||||||||
nothing prints. | interrupted. Try restarting the computer and printing again. | ||||||||
|
|
|
|
|
|
|
|
|
|
Nothing prints. | ◗ Turn off the printer and computer. Make sure the interface cable is securely | ||||||||
| plugged in. Then restart the printer and computer. | ||||||||
| ◗ Make sure the interface cable meets the required specifications. See page 11 or 12. | ||||||||
| ◗ Make sure the interface cable is directly connected to the computer without passing | ||||||||
| through a printer switching device, Zip™ drive, or extension cable. | ||||||||
| ◗ The printer port setting doesn’t match the printer connection port (Windows). | ||||||||
| Windows Me or 98: Click Start > Settings > Printers. | ||||||||
| printer, then select Properties. Click the Details tab. Make sure your printer driver is | ||||||||
| selected in the Print using the following driver list. Then select the port to which | ||||||||
| your printer is connected in the Print to the following port list. | ||||||||
| Windows XP: Click Start > Control Panel > Printers and Other Hardware > | ||||||||
| Printers and Faxes. | ||||||||
| Click the Ports tab and make sure your printer port is selected. | ||||||||
| Windows 2000 or NT 4.0: Click Start > Settings > Printers. | ||||||||
| your printer, then select Properties. Click the Ports tab and make sure your printer | ||||||||
| port is selected. | ||||||||
| ◗ The printer driver doesn’t have enough available memory (Macintosh). Quit all | ||||||||
| unnecessary applications. To increase the available memory in your Macintosh, | ||||||||
| select Control Panel from the Apple menu and | ||||||||
| (Mac OS 9). You can increase the size of virtual memory to increase total available | ||||||||
| memory. | ||||||||
| ◗ Follow the instructions beginning on page 113 to uninstall your printer software. | ||||||||
| Then locate your printer software | ||||||||
| download and install the latest driver for Macintosh or Windows from the EPSON | ||||||||
| website at http://prographics.epson.com. | ||||||||
|
|
|
|
|
|
|
|
|
|