126Solving Problems

ProblemSolution

Printing is too slow. ◗ Turn on High Speed in your Advanced settings.

◗Choose a lower resolution in your printer software for faster printing.

◗Clear space on your hard drive or run a defragmentation utility.

◗Don’t run too many applications at the same time.

◗Turn off virtual memory.

◗Add RAM to your system.

◗If you’re using Macintosh, turn off background printing. If you want to continue using background printing, select EPSON Monitor IV (Mac OS 9) and increase its memory requirements.

◗Consider upgrading your system to support a faster connection to the printer: either IEEE 1394 FireWire or USB 2.0.

Solving Paper Problems

If paper feed or paper jam problems occur frequently, try one or more of the following solutions:

•For roll paper, try adjusting the paper suction setting. See page 40 for more information. You can also adjust this setting through your printer driver.

•For heavy or thick media, follow the instructions on page 27 to load the media correctly.

•Make sure the paper is not folded, wrinkled, or damp.

•Make sure the printer’s environment falls within the required temperature and humidity range.

•Make sure the paper is not too thick or too thin. See pages 17 and 138 to 139 for paper specifications.

•Make sure no foreign objects are inside the paper path.

•Make sure the printer isn’t located in a brightly lit area. The paper sensors may not operate correctly.

•Make sure the Media Type and Paper Source settings in the printer software are correct.