120 Solving Problems

Improving Print Quality

You can often improve print quality by doing the following:

Run a nozzle check and cleaning cycle. See page 96 for instructions.

Align the print head. See page 99 for instructions.

When you send a print job, make sure your print options are set correctly. For more information, see Chapter 3 (Macintosh) or 4 (Windows).

If none of these suggestions help, try the solutions below.

Problem

Solution

 

 

Your print has

Check the ink indicators and light to see if you are low on ink. Replace ink

horizontal banding.

cartridges if necessary, as described on page 100.

 

Run a nozzle check and cleaning cycle. See page 96 for instructions.

 

Align the print head from the printer’s control panel, as described on page 99.

 

Turn off High Speed in your Advanced settings.

 

Make sure the Media Type setting in the printer software is correct for the media

 

you’re printing on.

 

If you’re using cut sheet media, make sure the printable side is face down in the

 

tray.

 

Choose a higher resolution, such as SuperPhoto - 2880dpi.

 

If you’re using a third-party RIP and non-EPSON media, see if the RIP provides a

 

method for adjusting the paper feed.

 

Try adjusting your paper configuration settings (page 51 for Mac OS X, page 67 for

 

Mac OS 9, or page 86 for Windows). Check these settings:

 

Make sure the Paper Thickness setting is correct for the paper you’re printing on.

 

If you’re printing on thin paper that’s getting saturated with ink, reduce the Paper

 

Suction.

 

Use the Paper Feed Adjustment to tune out banding. Reduce the value for white

 

lines, and increase it for overlapping dark lines.

 

If you’ve created a custom paper configuration, be sure to return the setting to

 

standard (STD) when you’re done using it. See page 41.