Solving Problems 121

 

 

Problem

Solution

 

 

Your print is grainy, or

◗ Check the ink indicators and light to see if you are low on ink. Replace ink

has misregistration or

cartridges if necessary, as described on page 100.

ghosting.

◗ Run a nozzle check and cleaning cycle. See page 96 for instructions.

 

 

◗ Align the print head, as described on page 99.

 

◗ Make sure the Media Type setting in the printer software is correct for the media

 

you’re printing on.

 

 

 

◗ If you’re using cut sheet media, make sure the printable side is face down in the

 

tray.

 

◗ Choose a higher resolution, such as 2880 dpi.

 

◗ Turn off High Speed in your Advanced settings.

 

You may need to adjust your paper configuration settings (page 51 for Mac OS X,

 

page 67 for Mac OS 9, or page 86 for Windows). Check these settings:

 

◗ Make sure Paper Thickness setting is correct for the paper you’re printing on.

 

◗ If you’ve created a custom paper configuration, be sure to return the setting to

 

standard (STD) when you’re done using it. See page 41.

 

 

Colors are incorrect or

◗ Make sure the Media Type setting in the printer software is correct for the media

missing.

you’re printing on.

 

◗ If you are using the color management features in Photoshop or another

 

application, you must turn off color management in the printer driver. See page 50

 

(Mac OS X), page 66 (Mac OS 9), or page 85 (Windows).

 

◗ Adjust the Color Density setting in the Paper Configuration utility.

 

◗ If you’re using a third-party RIP or non-EPSON media, custom color profiles will

 

give you the best color reproduction.

 

◗ If you’re using cut sheet media, make sure the printable side is face down in the

 

tray.

 

◗ Run a nozzle check and cleaning cycle (see page 96).

 

◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is

 

too old, replace it as described on page 100.

 

◗ Check the ink indicators and light, and replace ink cartridges if your ink supply is

 

low, as described on page 100.

 

◗ Make sure color settings in your application or printer software are correct.