| Solving Problems 123 |
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Problem | Solution |
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The bottom edge of | ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the |
your print is smeared. | other side. |
| ◗ Make sure the Media Type setting in your printer software is correct for the media |
| you’re printing on. |
| ◗ If you’re printing on |
| setting or drying time. Use your printer software (page 51 for Mac OS X, page 67 |
| for Mac OS 9, or page 86 for Windows) to choose the correct setting. When you’re |
| done printing with a custom paper configuration, be sure to return the setting to |
| standard (STD). |
| ◗ If printing on thick paper, the platen gap setting may be incorrect. Use the control |
| panel to change the setting to WIDE or WIDER. See page 39 for instructions. |
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| Solving Operational Problems |
| If you can’t turn the printer on, if it stops printing unexpectedly, or if |
| nothing prints, check the following: |
| • The printer is turned on. |
| • Paper is loaded in the printer. |
| • The printer is plugged securely into a working electrical outlet that’s not |
| controlled by a switch or timer. |
| • The interface cable is securely connected to the printer and your system. |
| • The voltage supplied by the electrical outlet matches the voltage on the |
| printer’s rating label. If not, turn off the power and unplug the power |
| cord immediately. Contact EPSON for assistance. (See page 11 for |
| details.) |
| If none of these suggestions help, try the solutions on the following page. |