Chapter 7

Troubleshooting

If you have any problems with your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer.

The troubleshooting suggestions in this chapter are organized in general categories, as listed below. Within each category, a more specific problem is described with possible solutions.

If you have this manual online only, you may want to print out this chapter and keep it in a safe place in case you have problems with your computer.

The following issues are included:

Identifying your system’s configuration

Computer will not start

Computer does not respond

K e y b o a r d p r o b l e m s

Mouse problems

M o n i t o r p r o b l e m s

Diskette problems

Diskette drive problems

Hard disk drive problems

CD - ROM problems

Troubleshooting 7-1