If you cannot access data on your hard disk or you are seeing read/ write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection.

CD-ROM Drive Problems

Your system won‘t read a CD- ROM drive

Make sure the drive contains the correct CD-ROM disc. Make sure the disc is rightside up and inserted correctly in the drive.

If your system can’t read the disc, make sure the drive has been installed correctly. (See Chapter 5 for a slimline computer or Chapter 6 for a tower computer.) Check that the cables are securely connected. Make sure the ribbon cable is connected so that the red wire on the ribbon cable is connected to pin 1 on the drive. Also verify that the ribbon cable is attached to the secondary PCI IDE interface and that the drivers are installed correctly. (See “Installing the PCI IDE Drivers” in Chapter 2.)

Check that the master/ slave jumpers on the drive are set correctly.

If you received documentation with your drive, check it for additional solutions.

Pass word Problems

You have forgotten your password

You must discharge your CMOS memory. To do this, you need to place a jumper on JP49. See “Changing the Jumper Settings” in Chapter 4 for details.

7-12 Troubleshooting