Epson M8000 Paper Jam DM (Duplex Unit’s cover)

EPSON AcuLaser M8000 Series User's Guide

Paper Jam DM (Duplex Unit’s cover)

1. Press the unlock button to unlock the hooks. Then open the Duplex Unit’s cover.

2. Gently remove the jammed paper inside the cover. Be careful not to tear the paper.

Note:

❏If paper is torn, be sure to remove all torn parts.

❏When you cannot remove jammed paper by this procedure, open cover A or cover B and remove the jammed paper as described in “Paper Jam B A (Cover B or A)” on page 161.

Troubleshooting 182

Contents

Page Copyright and Trademarks Page Operating System Versions Contents Chapter 3 Using the Control Panel Chapter 4 Installing Options Chapter 5 Replacing Consumable Products Chapter 6 Cleaning and Transporting the Printer Chapter 7 Troubleshooting Page Chapter 8 About the Printer Software for Windows Chapter 9 About the PostScript Printer Driver Chapter 10 About the PCL Printer Driver Appendix A Technical Specifications Appendix B Where To Get Help Index Safety Instructions Page Earth leakage circuit protector Note: test OFF Page Finding the place for the printer Using the printer *CAUTION HIGH TEMPERATURE Page Handling the consumables Ozone emission Ozone exposure limit Minimize the risk Printer location Getting to Know Your Printer Rear view Inside the printer Control panel b.Cancel Job button Data Ready Options and Consumable Products Options Consumable products Where to Find Information Setup Guide User’s Guide (this manual) Network Guide Printer Features Large paper input/output capacity Sort function Security printing Printing Tasks MP tray Page Page Standard lower paper cassette Page Page Page Page Optional paper cassette unit Notes on loading A4 size paper Selecting and Using Print Media Labels Available labels: Available paper source: Printer driver settings: Envelopes Available envelopes: CAUTION HIGH TEMPERATURE Thick paper Transparencies Custom paper size Available paper size: User Defined Size Cancelling a Print Job From the printer For Windows users Automatic Using the Advanced setting Saving your settings Save Settings Save Delete Toner Save mode Toner Save Setting the Advanced Layout Duplex printing (with the Duplex Unit) Duplex Top Duplex Output settings Output Settings Stacker Face-down tray Modifying the print layout 1.Click the Advanced Layout tab Print Layout Resizing printouts Zoom Options Zoom To Upper Left Center Printing watermarks Making a new watermark Printing headers and footers Creating an overlay Form Overlay Create Overlay Data Foreground Document Background Document Assign to Paper Source Printing an overlaid document Saving an overlaid form pre-settings Register the overlay form data on the storage Printing a overlaid document Delete the overlay form data on the storage All Selected Print Sample Printing the copy-protecteddocument Fine Copy Front Printing Web Pages to Fit Your Paper Size Toolbars EPSON Web-To-Page Using the Reserve Job Function Sending the print job Optional Settings Reserve Jobs Settings Confidential Job Create a thumbnail Re-print Using the Control Panel Right How to register menus as bookmarks Control Panel Menus Information Menu Print Configuration Status Sheet Print Supplies Status Sheet Print Usage History Sheet Reserve Job List Form Overlay List System Information Menu Tray Menu MP Tray Size Cassette 1 Size/Cassette 2 Size/Cassette 3 Size/Cassette 4 Size MP Type Cassette 1 Type/Cassette 2 Type/Cassette 3 Type/Cassette 4 Type Printing Menu Page Size Wide A4 Orientation Resolution RITech Toner Save Setup Menu Language Time to Sleep Time Out Paper Source Out Bin Stacker MP Mode Auto Manual Feed Copies Size Ignore Auto Cont Page Protect Toner Alert LCD Contrast Reset Menu Clear Warning Clear All Warnings Reset SelecType Init Quick Print Job Menu Confidential Job Menu Clock Menu Local Time Diff Time Setting Parallel Menu Parallel I/F Speed Bi-D Buffer Size USB Menu USB I/F USB Speed Ready Network Menu AUX Menu PCL Menu FontSource Font Number Height PS3 Menu Error Sheet Image Protect Binary Text Detection PDF Page Size ESCP2 Menu CG Table FX Menu Page I239X Menu Code Page Alt.Graphics CharacterSet Password Config Menu Password Config Limitation Support Menu Format CompactFlash Bookmark Menu Status and Error Messages Bookmark Failed Bookmark Registered Cancel All Print Job Cancel Print Job Can’t Use Bookmark CF CHECK Check Duplex Paper Size Check Paper Size Check Paper Type CompactFlash Error CompactFlash Full Cooling Down Correct time using Time Setting DM Error yyy Face-downFull Form Data Canceled Form Feed Start/ Stop Format Error ROM A Formatting CF Fuser Needed Soon Image Optimum Install Toner Cartridge Invalid AUX I/F Card Invalid Data Invalid N/W Module Invalid PS3 Invalid ROM A Jam Paper Size Error Need Memory Non-GenuineToner Cartridge Offline Open (wwww Open) Optional RAM Error Paper Out tttt sssss Paper Set tttt sssss Password Changed Print Overrun Avoid Page Error PS3 CompactFlash Full RAM CHECK Ready Replace Feed Roller C2, Replace Feed Roller C3, Replace Feed Roller C4 Replace Transfer Unit Reserve Job Canceled Reset to Save ROM CHECK SELF TEST Service Req Cffff/Service Req Exxx Set MP Tray Sleep Stacker Full Toner Cart Error Unable Clear Error Warming Up Write Error ROM A, Write Error ROM P Writing ROM A, Writing ROM P Wrong Password Printing and Deleting Reserve Job Data Using the Quick Print Job Menu Using the Confidential Job Menu Printing a Configuration Status Sheet Canceling Printing Using the Cancel Job button Using the Reset menu Installing Options Page Page Page Page Page Page Page Page Note for Windows users: UpdatethePrinterOptionInfoManually Settings Cassette Removing the optional paper cassette unit Duplex Unit Installing the Duplex Unit Page Removing the Duplex Unit Stacker Installing the Stacker Page Page Page Page Page Removing the Stacker Page Page Page Memory Module Installing a memory module Page Page Page Page Removing a memory module Interface Card Installing an interface card Caution: Page Removing an interface card CompactFlash Memory Installing a CompactFlash memory Page Page Page Page Removing a CompactFlash memory Page Replacing Consumable Products Cleaning and Transporting the Printer MP tray Page Standard lower paper cassette Page Optional paper cassette unit Repacking the printer For short distances Page Troubleshooting Paper Jam A (Cover A) Page Page Page Paper Jam B A (Cover B or A) Page Page Page Page Page Page Paper Jam MP A (MP tray or Cover A) Page Page Page Page Page Page Page Page Page Page Page Page Page Paper Jam DM (Duplex Unit’s cover) Paper Jam STK (Stacker) Page Operational Problems The Ready light does not turn on The printer does not print (Ready light off) The Ready light is on but nothing prints The optional product is not available The remaining service life of the consumables is not updated (Windows only) Cannot install software or drivers Printout Problems The font cannot be printed Printout is garbled The printout position is not correct Graphics do not print correctly Print Quality Problems The background is dark or dirty White dots appear in the printout Print quality or tone is uneven Half-toneimages print unevenly Toner smudges Areas are missing in the printed image Completely blank pages are output The non-printedside of the page is dirty Print quality decreased Insufficient memory for current task Paper cannot be output to the Stacker Problems Using Options The message Invalid AUX I/F Card appears on the LCD panel An installed option cannot be used Checking printer software installation Yes Continue Anyway STOP Installation Install this driver software anyway Printing in the PostScript 3 Mode Problems The printer does not print correctly in the PostScript mode The printer does not print The font on the printout is different from that on the screen The printer fonts cannot be installed The edges of texts and/or images are not smooth The printer does not print normally via the USB interface The printer does not print normally via the network interface An undefined error occurs (Macintosh only) Printing in the PCL6/5 Mode Problems Page About the Printer Software for Windows From the application Windows Vista, Server 2008 users Windows XP, Server 2003 users Windows 2000 users Ordering Consumables Order Online Using EPSON Status Monitor Installing EPSON Status Monitor Start 3.Click Custom Install 4.Click EPSON Status Monitor Accept Cancel Accessing EPSON Status Monitor Simple Status Order Online Note for Windows Vista and Server 2008 users: Note for Windows XP users: Detailed Status Replacement Parts Information Note: Job Information Job Information Server and Client Environments: Client only Environments: Notice Settings Allowmonitoringofthesharedprinters Continue Order Online Uninstalling the Printer Software Add or Remove Programs Programs and Features Change or Remove Programs Add/Remove Programs EPSON Printer Software Uninstall/ Change Change/Remove Printer Model Utilities About the PostScript Printer Driver Windows Mac OS Using the PostScript Printer Driver with Windows Installing the PostScript printer driver for the parallel interface Add Printer icon Printer and Faxes Add a printer Installing the PostScript printer driver for the USB interface Ask me again later USB Installing the PostScript printer driver for the network interface Accessing the PostScript printer driver Using AppleTalk under Windows PS3 Emulation Menu SEND For Mac OS X users In a network environment Page Changing the printer setup settings Show Info About the PCL Printer Driver Using the PCL6 Printer Driver (Only for Epson PCL6 Printer Driver) Installing the PCL6 printer driver EPSON Monochrome Laser P6 EPSON Printer Software SETUP.EXE Updating the printer driver Technical Specifications Printable area Printer General Environmental Mechanical Electrical Standard and approvals Interfaces Parallel Interface USB interface Ethernet interface Duplex Unit Memory modules CompactFlash memory A4 Stacker Imaging Cartridge/Return Imaging Cartridge Where To Get Help Your Dealer Internet URL http://www.epson.com.au Epson Helpdesk World Wide Web (http://www.epson.com.sg) Epson HelpDesk (Phone: (65) 6586 3111) World Wide Web (http://www.epson.co.th) Epson Hotline (Phone: (66)2685-9899) World Wide Web (http://www.epson.co.id) Epson Hotline Epson Service Center Internet Home Page Technical Support Hotline World Wide Web (http://www.epson.com.my) Epson Trading (M) Sdn. Bhd World Wide Web (http://www.epson.co.in) Epson India Head Office - Bangalore Epson India Regional Offices: Helpline Page Index