EPSON AcuLaser M8000 Series User's Guide
Cause | What to do |
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The interface cable may not be plugged in securely. | Check both ends of the interface cable between the printer and |
| the computer. |
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You may not be using the correct interface cable. | If you are using the parallel interface, make sure that the cable is |
| a |
| feet in length. |
| If you are using the USB interface, use a Revision 2.0 cable. |
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Your application software is not properly set up for your | Make sure that the printer is selected in your application software. |
printer. |
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Your computer system’s memory is too small to handle | Try reducing the image resolution of your document in the |
the volume of data in your document. | application software, or install more memory in your computer if |
| you can. |
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Cause | What to do |
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The printer does not recognize the optional product. | Print a configuration status sheet to see if the printer recognizes |
| the optional product. If not, reinstall the optional product. |
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For Windows users, EPSON Status Monitor is not | For Windows users: |
installed. | You have to install EPSON Status Monitor, or make settings |
| manually in the printer driver. See “Making Optional Settings” on |
| |
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Cause | What to do |
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The interval between updating information for the | Press the Get Information Now button on the Consumable Info |
consumables is too long. | Settings dialog box. You can also change the interval for updating |
| information about the consumables on the Consumable Info |
| Settings dialog box. |
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Troubleshooting 186