EPSON AcuLaser M8000 Series User's Guide

 

 

 

 

 

Completely blank pages are output

 

 

 

 

 

 

 

 

Cause

 

What to do

 

 

 

 

 

 

 

The printer may have loaded more than one sheet at a

 

Remove the paper stack and fan it. Tap it on a flat surface to even

 

 

time.

 

the edges, then reload the paper.

 

 

 

 

 

 

 

The problem may be with your application or interface

 

Print out a configuration status sheet. See “Printing a

 

 

cable.

 

Configuration Status Sheet” on page 184. If a blank page is

 

 

 

 

ejected, the problem may be with the printer. Turn off the printer

 

 

 

 

and contact your dealer.

 

 

 

 

 

 

 

The Paper Size setting may be incorrect.

 

Make sure the correct paper size is set in the Tray Menu on the

 

 

 

 

control panel.

 

 

 

 

 

 

 

The MP Tray Size setting may be incorrect.

 

When loading paper for which the size is not specified with Auto

 

 

 

 

setting, specify the correct paper size by the tray paper size switch

 

 

 

 

or on the MP Tray Size setting in the Tray Menu on the control

 

 

 

 

panel.

 

 

 

 

 

 

 

The cartridge seal may not be pulled out of the imaging

 

Make sure that the cartridge seal has been pulled out completely.

 

 

cartridge.

 

For details, see the instructions on the imaging cartridge package.

 

 

 

 

 

 

 

 

 

 

 

The imaging cartridge may be near the end of its service

 

If the message on the LCD panel or in EPSON Status Monitor

 

 

life.

 

indicates that the imaging cartridge is near the end of its service

 

 

 

 

life, replace the imaging cartridge. See “Replacing Consumable

 

 

 

 

Products” on page 147.

 

 

 

 

For Windows users, you can also check the remaining service life

 

 

 

 

of the imaging cartridge by looking at the Basic Settings tab in

 

 

 

 

the printer driver.

 

 

 

 

 

 

 

There may be a problem with imaging cartridge.

 

Replace the imaging cartridge. See “Replacing Consumable

 

 

 

 

Products” on page 147.

 

 

 

 

 

 

 

The printed image is light or faint

 

 

 

 

 

 

Cause

 

What to do

 

 

 

 

 

 

 

Your paper may be moist or damp.

 

Do not store your paper in a humid or damp environment.

 

 

 

 

 

 

 

The Toner Save mode may be on.

 

Turn off the Toner Save mode using the printer driver or the

 

 

 

 

printer’s control panel menus.

 

 

 

 

For Windows users, on the Basic Settings tab in the printer driver,

 

 

 

 

click Advanced and select the More Settings button. Then

 

 

 

 

deselect the Toner Save check box.

 

 

 

 

 

 

Troubleshooting 192