EPSON AcuLaser M8000 Series User's Guide

 

 

 

 

 

 

 

 

 

Printout Problems

 

 

 

The font cannot be printed

 

 

 

 

 

 

 

Cause

What to do

 

 

 

 

 

 

For Windows users, you may use the printer fonts

In the printer driver, choose the Print TrueType fonts as bitmap

 

 

substituted for specified TrueType fonts.

check box in the Extended Settings dialog box.

 

 

 

 

 

 

The selected font is not supported by your printer.

Make sure that you have installed the correct font. See the Font

 

 

 

Guide for more information.

 

 

 

 

 

 

Printout is garbled

 

 

 

 

 

 

Cause

What to do

 

 

 

 

 

 

The interface cable may not be plugged in securely.

Make sure that both ends of the interface cable are plugged in

 

 

 

securely.

 

 

 

 

 

 

You may not be using the correct interface cable.

If you are using the parallel interface, make sure that the cable is

 

 

 

a double-shielded, twisted-pair interface cable no more than six

 

 

 

feet in length.

 

 

 

If you are using the USB interface, use a Revision 2.0 cable.

 

 

 

 

 

 

The emulation setting for the port may not be correct.

Specify the emulation mode by using the printer’s control panel

 

 

 

menus. See “Emulation Menu” on page 69.

 

 

 

 

 

Note:

If a configuration status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative.

The printout position is not correct

Cause

What to do

 

 

The page length and margins may be set incorrectly in

Make sure that you are using the correct page length and margin

your application.

settings in your application.

 

 

The Paper Size setting may be incorrect.

Make sure the correct paper size is set in the Tray Menu on the

 

control panel.

 

 

Troubleshooting 188