Your interface cable does not
meet both the printer and
computer specifications.
Use an interface cable that meets both
printer and computer specifications.
See “Connecting the Printer to Your
PC” or “Connecting the Printer to
Your Macintosh” in Chapter 2. Also
see “Interface Specifications” in
Appendix B.
Your software is not properly
set up for your printer. Make sure that your printer is
properly selected in your software.
Install or reinstall the printer software
as described in Chapter 2.
Nothing prints and the control panel lights are on or flashing.
Cause What to do
Several common printer
errors have occured at once. Use the table in “Error indicators”
on page 8-3 to determine what
combination of errors may have
occurred, and apply the recommended
solutions.
The printer sounds as though it is printing, but nothing prints.
Cause What to do
The print head nozzles are
clogged. Clean the print h ead. See “Cleaning
the Print Head” on page 8-30.
If this does not work after four or five
trials, see below.
One or both of the ink
cartridges have been used
longer than six months or
beyond the date on the
packaging.
Try cleaning the print head. If that
does not solve the problem, replace
the ink cartridges as described on p age
8-34.
8
Troubleshooting
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Troubleshooting 8-9