Specific problems, Problem Cause | Extron electronic ISM 482

Specific problems

The table below shows some common operating problems and their solutions.

Problem	Cause
No image appears.	The input signal is
	incompatible with the.
	ISM.
	The input is improperly
	configured.
	Freeze mode was
	entered via an SIS
	command when the
	image was black.

Solution

Connect an input device that is compatible with the ISM.

Use the Video & Audio Configuration submenu to select the correct input format.

Deactivate freeze mode via an SIS command.

The scaled output rate is too high for the display.

Change the scaled output to a compatible resolution.

The image is flashing. The scaled output rate is too high for the display.

Change the scaled output to a compatible resolution.

The image is too soft. The detail level	Use the Filter button to change the
needs to be	detail level.
changed.

Integration Scaling Matrix Switcher • Operation 3-21

Image 46

Extron electronic ISM 482 manual Specific problems, Problem Cause

Contents

ISM Precautions FCC Class B Notice Quick Start Integration Scaling Matrix Switcher Integration Scaling Matrix Switcher Quick Start QS-1 Quick Start Integration Scaling Matrix Switcher, cont’d QS-2 Integration Scaling Matrix Switcher Quick Start Table of Contents Table of Contents, cont’d Integration Scaling Matrix Switcher Table of Contents Iii Iv Integration Scaling Matrix Switcher Table of Contents One Introductiontroduction, cont’d About the SwitcherIntegration Scaling Matrix Switcher Introduction About this Manual Extron ISM Introduction, cont’d Integration Scaling Matrix Switcher Introduction Introduction, cont’d Two Tabletop placement Installationstallation, cont’dMounting the Switcher Rack mounting Mounting the switcher Mounting instructions Cabling and Rear Panel Views Installation, cont’dInput connections Captive screw connector wiring for inputs Standard output connections BNC output connections for Rgbhv and Rgbs video Optional output connection Wiring the network cable Cabling and RJ-45 connector wiringChoosing a network cable Configuration RS-232 connection Installation, cont’d Three Operationeration, cont’d Front Panel Controls and IndicatorsIntegration Scaling Matrix Switcher Operation Video/Audio selection button and LEDs Input buttons, LEDs, and label window Output buttons and LEDsFront panel input label window Operation, cont’d Picture adjustment buttonsBlack/Mute button and LEDs LCD display Adjustment knobsMenu control buttons Power Front Panel Operations Menu system overview Extron Electronics ISM 60-425-01 Version Video & Audio Configuration menu Input Configuration submenu Output Configuration menu Output Resolution submenu Operation, cont’d 10 Advanced Configuration menu flowchart Test Pattern submenu Blue-Only Mode and Edge Smoothing submenuRGB Delay submenu Blanking submenu PAL Film Mode submenu Enhanced Mode submenuPixel Phase submenu Reset submenu User Presets menu Save Preset submenu Erase Preset submenu Exit menu Picture adjustments 13 Picture adjustments flowchart Front panel security lockout Executive mode Adjust knobs have no mechanical limits to their rotation Optimizing the Video IP information Setting up a DVD source Centering controls to position the image Optimizing the Audio TroubleshootingGeneral checks Specific problems Problem Cause Operation, cont’d Four RS-232 Link Integration Scaling Matrix Switcher Programmer’s GuideEthernet Link Default address SymbolsEthernet connection Programmer’s Guide, cont’d Switcher-Initiated MessagesPower-up Ties creation X2 Col Automated adjustments RGB delayPAL film mode Test pattern Switcher error responses Host-to-Switcher InstructionsUsing the command/response table Programmer’s Guide, cont’d Command/response table for SIS commands cont’d Command Ascii Command Response Additional description Horizontal detail filter RGB and component video inputs User presets Verbose mode Command/response table for IP SIS commands Resets Command/response table for special function SIS commands Command/response table for IP SIS commands X2 Reconfig message may not be Command/response table for advanced instruction set commands Command Hex Command Response Five Integration Scaling Matrix Switcher Switcher Software Installing the softwareControl Software for Windows Ethernet protocol settings Software operation via Ethernet Switcher Software, cont’d Using the control program Windows Control program window Using the help program Button-Label Generator Using the software To run the Button-Label Generator program, click Start Switcher Software, cont’d Six EthernetOperation,cont’d Integration Scaling Matrix Switcher Ethernet OperationLoading the Startup Control Control Control Changing the RGB delayEthernet Operation, cont’d Creating a tie Freezing the output Using Blue-Only modeExecutive mode Outputting a test pattern System Configuration System Configuration ISM IP Address field Administration fieldsISM IP Settings fields ISM Name field File Management File Management Input configuration I/O Configuration Ethernet Operation, cont’d Output resolution Output rate Output format Output polarity Seven Maintenance and Modifications Opening and Closing the Switcher Grounding wrist strap is recommended Maintenance and Modifications, Cont’d Installing a Firmware Upgrade Installing a DVI Output Card DVI output card connector opening and socket J14 Output DVI board installation AAppendix a Ethernet Connection Integration Scaling Matrix Switcher Ethernet ConnectionCabling Pinging to determine the switcher’s IP address Determining Default AddressesPinging to determine the Web IP address Telnet tips Connecting as a Telnet ClientEthernet Connection, cont’d Open Set carriage return-line feed Escape character and Esc keyLocal echo Close Ethernet Connection, cont’d AppendixBB Reference Information Audio Reference Information, cont’d Button Labels Reference Information, cont’d Integration Scaling Matrix Switcher Reference Information Reference Information, cont’d Extron’s Warranty Extron Electronics, Europe Beeldschermweg 6C