6.4.1

Outline of troubleshooting procedures

105

6.4.2

Troubleshooting with HDD replacement in the field

105

6.4.3

Troubleshooting at the repair site

107

6.4.4

Troubleshooting with parts replacement in the factory

108

6.4.5

Finding possibly faulty parts

108

6.5

Packaging

108

6.5.1

Single HDD packaging

108

6.5.2

Multi-box packaging

110

CHAPTER 7 ERROR ANALYSIS

113

7.1

Sense Data Collection

113

7.1.1

Sense data

113

7.1.2

Sense data format

113

7.2

Sense Data Analysis

115

7.2.1

Error information indicated with sense data

115

7.2.2

Sense data (3-0C-03), (4-32-00), (4-40-xx), and (4-C4-xx)

116

7.2.3

Sense data (1-1x-xx), (3-1x-xx) and (E-1D-00): Disk read error

116

7.2.4Sense data (4-44-xx), (5-2x-xx), (5-90-00), (B-44-xx), (B-47-xx), (B-48-00),

 

(B-49-00), (B-4D-xx) and (B-4E-00): SCSI interface error

116

APPENDIX A SETTING TERMINALS

117

A.1

Setting Terminals (on NP model only)

118

APPENDIX B CONNECTOR SIGNAL ALLOCATION

119

B.1

SCSI Connector Signal Allocation: SCA2 type LVD 16-bit SCSI

120

B.2

SCSI Connector Signal Allocation: 68-pin type LVD 16-bit SCSI

121

GLOSSARY

123

ACRONYMS AND ABBREVIATIONS

125

INDEX

.......................................................................................................................................

127

C141-E270

9

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