Manuals / Brands / Computer Equipment / Network Card / Fujitsu / Computer Equipment / Network Card

Fujitsu PCI GigabitEthernet 3.0 Chapter 5 Troubleshooting, Check Item, Recommended Action, Is the driver software installed correctly

1 115

Download 115 pages, 3.7 Mb

Chapter 5 Troubleshooting

The following should be checked first to troubleshoot a problem.

Is the driver software installed correctly?

Execute "pkginfo -l FJSVgid" and “pkginfo –l FJSVgidx”command to check the driver installation status. If the driver package is not found or is not installed correctly, install the driver packages using the driver CD-ROM or downloads from the following URL. http://www.fujitsu.com/global/support/computing/server/unix/driver/

Refer to INSTALLATION GUIDE for details.

Does the system recognize the GigabitEthernet interface properly?

Execute "prtconf -pv grep FJSV" command to check whether the system is recognizing the interface properly. If "FJSV,pgsb" (PW008GE4/PW0G8GE1), "FJSV,pgtb" (PW008GE5/PW0G8GE2), “FJSV,p4ta” (PW008QG1), “FJSV,pwga”(PRIMEPOWER250/450 secondary LAN port), “FJSV,e2sa” (SE0X7GD2X), “FJSV,e2ta” (SE0X7GD1X), or “FJSV,e4ta” (SE0X7GQ1X) is not found, OBP (Open Boot PROM) on the system is not recognizing the GigabitEthernet interface properly. Check whether the interface is properly installed on the system.

Are the LEDs on the GigabitEthernet card working properly?

Check the following items if the LEDs indicate the link status is abnormal. See also "Appendix B On-Board Diagnostics" for detailed information.

	Check Item	Recommended Action

	Optical fiber cable	Replace the optical fiber cable.

	Adapter installation state	Install the GigabitEthernet card to the PCI
	Adapter installation state	slot of the system properly.
		slot of the system properly.

	Adapter hardware	Replace the GigabitEthernet card.

	Cable connection to the GigabitEthernet	Connect the cable to the devices firmly.
	interface and the switch	Connect the cable to the devices firmly.
	interface and the switch

	Power status of the GigabitEthernet switch	Check the power of the switch.

	Connection port of the switch	Change the connection port of the switch.

	Switch configuration	Check the switch configuration.

	fjgi.conf file	Check the fjgi.conf file or change the file
	fjgi.conf file	to default.
		to default.

	Driver package installation status	Re-install the driver package from the driver
	Driver package installation status	CD-ROM or the FUJITSU download web site.
		CD-ROM or the FUJITSU download web site.

Contents

Page For Safe Operation Revision History Preface Page Contents Contents Chapter 1 Product Outline 1.1 Key Features Table 1.1 GigabitEthernet function 1.2 GigabitEthernet card Specifications 1.2.1 Specifications Table 1.2.1 PCI GigabitEthernet Card Specification Table 1.2.2 PCI Express GigabitEthernet Card Specification 1.2.2 Part Names and Features of Hardware Page Page Page Page Chapter 2 Installing FUJITSU PCI GigabitEthernet Card 2.1 Installation of the GigabitEthernet Card 2.2 Identifying the GigabitEthernet Card 2.3 Cable Connection Figure 2.3.1 PW008GE4 (with Optical Fiber Cable) Figure 2.3.2 PW008GE5 (with Twisted Pair Cat5E Cable) Figure 2.3.3 PW0G8GE1 (with Optical Fiber Cable) Figure 2.3.4 PW0G8GE2 (with Twisted Pair Cat5E Cable) Figure 2.3.5 SE0X7GD2X (with Optical Fiber Cable) Figure 2.3.6 SE0X7GD1X (with Twisted Pair Cat5E Cable) Figure 2.3.7 PW008QG1 (with Twisted Pair Cat5E Cable) Figure 2.3.8 SE0X7GQ1X (with Twisted Pair Cat5E Cable) Page Chapter 3 Setting Configuration Information 3.1 Driver Software Installation 3.2 Environment Setting 3.2.1Configuring the Hostname File 3.2.2Hostname Definition Page 3.2.3 Netmask Value Definition 3.3 Operation Mode Setup 3.3.1 The fjgi.conf File [Parameter Setting] device node of device tree driver name PRIMEPOWER250/450 PW008GE5 PW008GE4 Page 3.3.2 JumboFrame Setup [Method 3: How to specify by fjgi.conf] 3.3.3The ndd Utility parameter status meaning Page Page 3.3.4FCode Settings Page [Returning to Default FCode Settings] 3.4 Discernment Of the GigabitEthernet Interface or GP7000 family 3.4.2 Discernment Of the GigabitEthernet Interface on SPARC Enterprise 3.4Discernment Of the GigabitEthernet Interface 3.5 Network Installation 3.5 Network Installation Page 3.6 VLAN Interface Setup 3.6.1 IEEE 802.1Q TagVLAN Description 3.6.2 Setting Up the VLAN Interface fjgi231003 VLAN interface number = VLAN ID * 1000 + physical instance number Chapter 4 LinkAggregation Feature 4.1 About LinkAggregation Feature Table 4.1.1 Requirements Table 4.1.2 Data Distribution Mode 4.2 Configuration of the LinkAggregation Feature 4.2.1Setting Up the /etc/opt/FJSVla/config File 4.2 Configuration of the LinkAggregation Feature 4.2.2 Using the /etc/opt/FJSVla/bin/fjla Command 4.2.2.2 Inactivate a LinkAggregation Group (fjla term) - Description 4.2.2.3 Display Status and Statistics (fjla stat) - Display Format 4.3 Notes Chapter 5 Troubleshooting Page Appendix A Messages A.1 Console Messages Table A.1.1 Console Messages of the FUJITSU PCI GigabitEthernet driver Appendix A Messages Master Slave Page Table A.1.2 Machine Administration Reported Messages A.2 Command Messages Table A.2 Command Message Page Appendix B On-BoardDiagnostics ACT LED - Location of the LEDs(PW0G8GE1/SE0X7GD2X) - Meaning of the LEDs(PW0G8GE1/SE0X7GD2X) LINK LED - Location of the LEDs(PW0G8GE2) Figure B.5 10/100/1000Base-T(PW0G8GE2) - Meaning of the LEDs(PW0G8GE2) Appendix B On-BoardDiagnostics - Location of the LEDs(SE0X7GD1X) Figure B.6 10/100/1000Base-T* 2ports (SE0X7GD1X) - Meaning of the LEDs(SE0X7GD1X) - Location of the LEDs(PW008QG1/SE0X7GQ1X) Figure B.7 1000Base-T* 4ports (PW008QG1) Figure B.8 1000Base-T* 4ports (SE0X7GQ1X) Page Appendix C Using GigabitEthernet in a Cluster Environment Cluster Environment Support C.2 Cluster Environment Setup Procedure C.3 Notes Appendix D PCI Slot Number and Device Name Table D.1 Slot Number and Device Name Matrix Page Page Page Page Page Page Board Number; Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix E Available Switches Table E.1 With FUJITSU PCI GigabitEthernet 3.0 (PW008GE4/PW0G8GE1/SE0X7GD2X) Table E.2 With FUJITSU PCI GigabitEthernet (PW008GE5/PW0G8GE2/SE0X7GD1X/PW008QG1/SE0X7GQ1X and PRIMEPOWER250/450 secondary LAN port) Table E.4 IEEE802.3 LinkAggregation capable switches