Fujitsu S300M Troubleshooting

Chapter 7

Troubleshooting

This chapter describes how to remove jammed documents and resolve other problems.

7.1 Clearing Document Jams...................................................................................	164
7.2 Troubleshooting Checklist.................................................................................	166

ScanSnap S300M Operator's Guide		163
ScanSnap S300M Operator's Guide		163

Contents

Page Page Introduction You can send off the scanned image by Introduction ■ Regulatory Information ■ Liability ■ Trademarks ■ Safety Precautions About Actions Using the ScanSnap as a Copy Machine Sending Data to iPhoto Chapter 6 Using the ScanSnap in Various Ways Using ScanSnap Manager Troubleshooting Clearing Document Jams Troubleshooting Checklist Replacing Consumables Replacing Consumables Replacing the Pad ASSY Replacing the Pick Roller Appendix A Uninstalling ScanSnap ■Regulatory Information NERGY TAR ■Liability ■Trademarks About Mouse Operations Manufacturer ■Safety Precautions Screen Examples in This Manual About Maintenance Do not touch the Power cables with wet hands Do not damage the Power cables Use only specified Power and interface cables Wipe any dust from the power plug or USB bus power cable Do not install in locations subject to oil smoke, steam, humidity, and dust Do not cover the scanner or AC adapter with a cloth or blanket Do not use the scanner where it gets wet or moistured Do not use the scanner if you smell strange odor Firmly insert the power plug Do not place heavy objects or climb on top of the scanner Disconnect the Power cable if the scanner is damaged Do not put foreign objects inside the scanner Do not touch the inside of the scanner unless necessary Do not place the scanner within the reach of small children Do not use the scanner while driving a car Do not expose the scanner to excessive heat Before moving the scanner, unplug the power cord from the power outlet Avoid any contact when scanner is working Do not use aerosol sprays near the scanner Do not install the scanner on unstable surfaces Protect the scanner from static electricity Be careful not to get wet or moistured when carrying the scanner outside Be careful not to cut your fingers Before You Start Using the ScanSnap 1.1Checking the Contents of the ScanSnap Package 1.2Names and Functions of Components ■Rear view Connecting ScanSnap 2.1Installing ScanSnap ■Free disk space ■Installing Cardiris ■Installing ScanSnap Manager Page Page Page Page Page Page 2.2Connecting the ScanSnap to Your Computer When connecting with the power cable: When connecting with the USB bus power cable: ■Turning the ScanSnap ON Page Page Using the ScanSnap 3.1Flow of Operations Page Page Page ■Preparation Page ■Scanning documents in Quick Menu Mode Page Action Description Page Page ■Scanning documents in Profile Mode Page Page Page ■Turning the ScanSnap ON/OFF •When you turn off your computer or close the paper chute of the ScanSnap… •When you turn on your computer or open the paper chute of the ScanSnap… ■Finishing ScanSnap operation 3.2Paper Sizes of Documents to be Scanned Page 3.3Loading Documents Page Setting the ScanSnap 4.1About the ScanSnap Icon ■ScanSnap Manager Menu Item Function ■"Select a Profile" window 4.2Changing Scanning Settings Page <Setting Items Select a Profile: Page [Application] tab ■Application ■[Application Settings] button ■[Add or Remove] button Page Page [Save] tab ■Image saving folder: ■[File name format] button Page Image quality: [Scanning] tab ■Color mode: ■Scanning side: ■Continue scanning after current scan is finished: ■[Option] button Page Page [File option] tab ■ File format: Page [Paper size] tab ■Paper size: ■[Custom] button ■"Scan mixed paper size" checkbox [Compression] tab ■Compression rate: Image data size 4.3Saving Scanning Settings ■Adding profiles Page Page ■Scanning with an added profile ■Changing settings for profiles Page ■Renaming profiles Page Page ■Deleting profiles Page 4.4Using the ScanSnap Quick Menu Page Page About Actions 5.1About Actions in the Action List 5.2Saving Data in the Specified Folder ■Quick Menu Mode operation Page Page Specify file name File List File Size Combined file size [Serialize] button [OK] button [Cancel] button [Name history] button Local Folder Save in [Browse] button [History] button Network Folder Server address [Connect] button .Mac Folder .Mac Member Name Password [Login] button Remember the password in the keychain "State a path to a destination folder in an E-mailmessage" checkbox [Save] button [] button ■Profile Mode operation Page Page Page Page Page Page Page 5.3Sending Files by E-mail Page "Show preview" checkbox "Save scanned images to file" checkbox Attached file size Page Page Page "Do not show this window again" checkbox [Attach to E-mail]button Page Page Page Page Page Page Page Page 5.4Using the ScanSnap as a Copy Machine Page "Save scanned image" checkbox [Printer] pop-upmenu [Presets] pop-upmenu Copies "Collated" checkbox "All/From" radio button "Shrink to paper size" checkbox "Allow automatic rotation" checkbox Page Page Page Page Page Page 5.5Sending Data to iPhoto Page Page Page Page Using the ScanSnap in Various Ways 6.1Using ScanSnap Manager Default Settings of ScanSnap Manager <Profile Mode ■Scanning only one side of a document Page ■Scanning color document in black and white Page ■Skipping blank pages Page ■Correcting skewed documents Page ■Correcting the orientation of scanned image Page ■Scanning documents of different widths or sizes at a time Page Page Page ■Rotating the page view of a PDF file Page ■Saving scanned images in multiple files Page ■Continuing/stopping scanning after an error Page ■Scanning business cards using Cardiris <Preparation <Scanning business cards Page Page Page Troubleshooting 7.1Clearing Document Jams Page 7.2Troubleshooting Checklist Page Page Page Page Page Page Daily Care 8.1Cleaning the ScanSnap Exterior 8.2Cleaning the Inside of the ScanSnap Page Page Page Replacing Consumables 9.1Replacing Consumables Page 9.2Replacing the Pad ASSY Page Page Page 9.3Replacing the Pick Roller Page Page Page Page Page Page Appendix A Uninstalling ScanSnap ■To uninstall ScanSnap Manager in Mac OS X v10.3/v10.4/v10.5 Appendix B Quick Menu Mode / Profile Mode Page Page Page Appendix C Installation Specifications Page Page Page Index Page Page Page P3PC-2212-01ENZ0