Symptom

Check The Item Out

Resolution

 

 

 

Moire (striped pattern)

Did you change (improve)

If moire (striped pattern, etc.) is noticeable,

stands out in the

the image quality (explained

improve the image quality and retry scanning

scanned image.

on page 58) ?

(For image quality selection, refer to page 58).

 

For example, try changing from "Normal" to

 

 

 

 

"Best."

 

 

 

The scanned image

Is the document loaded

Load the document correctly, referring "3.3

shifts or is distorted.

correctly?

Loading Documents" (page 41).

 

 

 

The scanned image is

In B&W scanning, is the

Adjust "Brightness" in the "Read mode option"

too light or too dark.

"Brightness (Black and

window, which you can open by clicking the

 

White scanning only)" set-

[Option] button on the [Scanning] tab in the

 

ting set to extremely Light or

"ScanSnap Manager - Scan and Save Set-

 

Dark?

tings" window.

 

 

 

Thin lines are faint on

Are you scanning docu-

The color mode is used for capturing color

the document.

ments including typed text,

images such as the photo in high quality. For

(Example: The ruled

tables with ruled lines, or

other documents including textual content,

lines of the table are

handwritten text in color

mark the "Setting for text only document"

invisible.)

mode?

checkbox, which is in the "Read mode option"

 

 

window, which can be opened by clicking the

 

 

[Option] button on the [Scanning] tab of the

 

 

"ScanSnap Manager - Scan and Save Set-

 

 

tings" window.

 

 

 

The scanning speed is

Does your computer satisfy

Confirm the system requirements, referring

very slow.

the recommended system

"Before installing the supplied programs"

 

requirements?

(page. 6).

 

 

Scanning speed will slow down if the recom-

 

 

mended CPU and memory requirements are

 

 

not met.

 

 

If this is the case, in the "ScanSnap Manager -

 

 

Scan and Save Settings" window, select the

 

 

[Scanning] tab, click the [Option] button, and

 

 

then clear the following checkbox in the "Read

 

 

mode option" window to increase the scanning

 

 

speed.

 

 

• Correct skewed character strings automati-

 

 

cally

 

 

• Allow automatic image rotation

 

 

 

 

Is the ScanSnap connected

If your computer has an USB 2.0 port, connect

 

via USB 1.1 port?

the ScanSnap to this port. (If a USB hub is

 

 

used, it must also support USB 2.0.) If a 1.1

 

Note: If USB 1.1 port is

device is on a 2.0 hub, it can low all of the

 

used, scanning speed may

devices.(*1)

 

be very slow when a large

 

 

amount of data is trans-

 

 

ferred.

 

 

 

 

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