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Gateway 980 manual Cleaning the tape drive, Maintaining Your Server

Models: 980

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Chapter 3: Maintaining Your Server

Cleaning the tape drive

If you use a tape drive to back up your files, regular maintenance will lengthen the life of the drive. To maintain the drive’s reliability:

■Clean the drive monthly with the cleaning cartridge included with the drive.

■Remove the tape from the drive whenever the drive is not in use.

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Gateway 980 manual Cleaning the tape drive, Maintaining Your Server

Contents

Page 2 Setting Up Your Server Contents4 Installing Components 1 Checking Out Your Gateway ServerOpening the BIOS Setup utility 6 TroubleshootingUpdating the BIOS Recovering the BIOSServer Specifications C Safety, Regulatory, and Legal InformationBIOS Settings IndexPage Where system board components are located Where drives, ports, jacks, and controls are locatedChecking Out Your GatewayServer Read this chapter to learnChapter 1 Checking Out Your Gateway Server FrontHot-swap drives FrontPower connector Power connector Rear fan Card retention cover lever BackChapter 1 Checking Out Your Gateway Server Mouse port Keyboard port USB ports Serial port Parallel portInterior InteriorLeft side System boardChapter 1 Checking Out Your Gateway Server System board Right sideServer Companion CD Getting HelpGateway Web site Chapter 1 Checking Out Your Gateway ServerRead this chapter to learn how to Use your server safely Setting UpServerYourStart and turn off your server Restart reboot your server Set up the operating systemChapter 2 Setting Up Your Server Setting up the hardwareConverting to a rackmount server Protecting from power source problems Protecting from power source problemsSurge protectors Line conditioners Uninterruptible power suppliesChapter 2 Setting Up Your Server indicator is When the powerStarting your server To start the serverTo select which device your server boots from Understanding the power-on self-testChapter 2 Setting Up Your Server To turn off the server Turning off your serverTurning off your server Chapter 2 Setting Up Your Server Setting up the operating systemRead this chapter to learn how to Care for your server MaintainingServerYourRecord the BIOS configuration Manage your server and network Caring for your server Cleaning your serverChapter 3 Maintaining Your Server Cleaning the keyboard Cleaning tipsCleaning the screen Caring for your serverChapter 3 Maintaining Your Server Cleaning the tape driveRecording the BIOS configuration Preparing for system recoveryTo record your BIOS configuration Preparing for system recoveryUsing BIOS security passwords System administrationTo set the BIOS security passwords Gateway Server ManagerOption System administrationDescription “Resetting BIOS passwords” on pageYou can use your Server Companion CD to Install hardware drivers Using your Server Companion CDInstall programs View server documentation Chapter 3 Maintaining Your ServerComponentsInstalling Chapter 4 Installing Components Preparing to install componentsSelecting a place to work Gathering the tools you needPreventing static electricity discharge Preventing static electricity dischargeTo open the server case Opening the server caseChapter 4 Installing Components 3 Unlock the front cover Opening the server case5 For more stability, place the server on its side Thumbscrews Chapter 4 Installing ComponentsOpening the server case To close the server case Closing the server caseChapter 4 Installing Components 9 Reconnect the power cords and all other cables Closing the server case8 Lock the front cover Chapter 4 Installing Components Installing drivesTo install a 5.25-inch drive Installing an IDE driveInstalling drives 2 Follow the instructions in “Opening the server case” on page3 If you are replacing a drive, go to Step OR Chapter 4 Installing ComponentsIDE hard drive screws IDE hard drive screws Installing drivesGo to Step Chapter 4 Installing Components8 If you are removing a drive from one of the top two bays, first remove the 3.5-inch diskette drive so you can reach the 5.25-inch drive’s release latch Installing drives10 Remove the screws that secure the mounting rails to the old drive, then use the screws to attach the rails to the new drive Chapter 4 Installing ComponentsInstalling drives 14 Follow the instructions in “Closing the server case” on pageTo install a hard drive Installing a SCSI hard driveChapter 4 Installing Components Screw Screw Screw Screw Installing drives7 Close the drive’s release lever Chapter 4 Installing ComponentsInstalling memory Installing memoryChapter 4 Installing Components To install or replace memoryInstalling PCI expansion cards Installing PCI expansion cardsPCI slot DescriptionChapter 4 Installing Components To replace, add, or reseat a PCI expansion cardRelease lever Card retention cover Installing PCI expansion cards8 Push the card retention cover against the expansion cards until the retention cover clicks into place under the release lever Chapter 4 Installing ComponentsInstalling PCI expansion cards Follow the instructions in “Closing the server case” on pageSee the card’s documentation for software installation instructions To replace a processor Installing a processor3 Follow the instructions in “Opening the server case” on page Chapter 4 Installing ComponentsInstalling a processor 5 Remove the heat sink Chapter 4 Installing ComponentsProcessor 1 fan connector Processor 2 fan connector Installing a processorOnly one voltage regulator should be installed for each processor 14 Follow the instructions in “Closing the server case” on pagePage Replacing the power supply Replacing the power supplyChapter 4 Installing Components To replace the power supplyServer is turned on Fault in power supply center LED Power supply is connected to AC power source2 Unplug the power cord from the failed power supply Replacing the power supplyTo replace the SCSI backplane Replacing the SCSI backplaneChapter 4 Installing Components 6 Slide the hot-swap cage out about two inches from the case Replacing the SCSI backplane8 Remove the hot-swap cage completely from the server Chapter 4 Installing ComponentsThumbscrew Replacing the SCSI backplane10 Slide the backplane up slightly, then lift it away from the hot-swap cage Chapter 4 Installing Components15 Reinstall the fan 17 Follow the instructions in “Closing the server case” on pageReplacing the SCSI backplane To replace the system board Replacing the system boardChapter 4 Installing Components 10 Remove the system board tray’s thumbscrew on the back of the case Replacing the system board12 Lift the tray away from the case Chapter 4 Installing ComponentsTo replace a fan Replacing a fanReplacing a fan Chapter 4 Installing Components 7 Follow the instructions in “Closing the server case” on page6 Reconnect the fan to the system board To replace the battery Replacing the CMOS batteryReplacing the CMOS battery 5 Follow the instructions in “Opening the server case” on pageBattery Chapter 4 Installing ComponentsRestore any BIOS settings that you wrote down in Step Replacing the CMOS batteryChapter 4 Installing Components Read this chapter to learn how to Open the BIOS Setup utility Using the BIOS Setup UtilityUpdate the BIOS Reset the BIOS settings to their factory defaults Reset the BIOS passwordsTo open the BIOS Setup utility Opening the BIOS Setup utilityChapter 5 Using the BIOS Setup Utility Recovering the BIOS Updating the BIOSTo update the BIOS To recover the old BIOSTo reset the BIOS Resetting the BIOSChapter 5 Using the BIOS Setup Utility Resetting the BIOS Chapter 5 Using the BIOS Setup Utility Read this chapter to learn how to Interpret error messages and codes TroubleshootingTroubleshoot Get telephone support and training Chapter 6 Troubleshooting Safety guidelinesError loading operating system Error messagesHard disk controller failure - press F1 to try reboot Insert bootable media deviceMemory errors were detected while the system started up Invalid passwordMemory size error Invalid partition tableBattery replacement TroubleshootingTroubleshooting First stepsChapter 6 Troubleshooting Beep codesThe settings in the BIOS Setup utility are not retained BIOSTroubleshooting steps BeepsDiskette drive CD driveYour server does not recognize a CD or the CD drive Your CD drive tray does not openHard drive Expansion cardsYour server does not recognize an expansion card TroubleshootingYour server does not recognize an IDE drive You receive a “Non-system disk” or “disk error” error messageYour server does not recognize a SCSI drive Chapter 6 TroubleshootingThe master boot record is corrupted To repair the master boot recordInternet To download the GWScan utilityKeyboard Memory errors were detected during server start upMemory Modem telephone dial-upYour 56K modem does not connect at 56K To check the dialing properties in Windows 2000 ServerTroubleshooting Monitor A horizontal line or wire is visible across the monitor screenThe modem is not recognized by your server Your server is running but there is no pictureYou press the power button, but the server does not turn on PowerWhen you turn on the server, it makes several short beeps ProcessorTelephone support See “Troubleshooting” on pageBefore calling Gateway Technical Support Chapter 6 TroubleshootingHow to reach Service descriptionTelephone support Telephone numbersFor more information Tutoring and trainingChapter 6 Troubleshooting Service descriptionSpecificationsServer A Weight System specificationsPower supply Appendix ASystem board specifications System board specificationsProcessor ChipsetVariable Environmental specificationsRequirements Appendix AResolution support Video specificationsMemory map Electronic specificationsInterrupts Address Range hexPCI interrupt routing Electronic specificationsPCI interrupt routing in PIC mode DeviceAppendix A Additional specificationsTo view all BIOS settings BIOS Settings BBIOS submenu BIOS menuSetting Appendix BBIOS submenu BIOS menuSetting ValueBIOS submenu BIOS menuSetting Appendix BImportant safety information Safety Regulatory, and C Legal InformationSetting up your system Appendix C Replacement parts and accessoriesCare during use Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities United States of America Regulatory compliance statementsFederal Communications Commission FCC Unintentional emitter per FCC Part FCC Part 15 Class A StatementResponsible party FCC declaration of conformityProduct Industry Canada IC Unintentional emitter per ICES-003 CanadaTelecommunications per DOC notice for products fitted with an IC-compliant modemCalifornia Proposition 65 Warning Laser safety statementAll Rights Reserved NoticesTrademark Acknowledgments Appendix CNumerics IndexPage see card Page Page Page Web site Gateway VGA port 4 video 103 voltage regulator installing 56 location