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Gateway 980 Installing a processor, Follow the instructions in “Closing the server case” on page

Models: 980

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Installing a processor

12 If your heat sink has a fan, plug the fan into the connector on the system board next to the heat sink.

Processor 1 fan connector

Processor 2 fan connector

13 If you have installed a new processor into the lower (processor 2) slot for the first time, you also need to install a voltage regulator for the processor. If you ordered the processor from Gateway, it came with a new voltage regulator. For instructions on installing a voltage regulator, see “Installing a voltage regulator” on page 56.

Warning

Only one voltage regulator should be installed for each processor.

14 Follow the instructions in “Closing the server case” on page 32.

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Gateway 980 manual Installing a processor, Follow the instructions in “Closing the server case” on page

Contents

Page Contents 2 Setting Up Your Server4 Installing Components 1 Checking Out Your Gateway Server6 Troubleshooting Opening the BIOS Setup utilityUpdating the BIOS Recovering the BIOSC Safety, Regulatory, and Legal Information Server SpecificationsBIOS Settings IndexPage Where drives, ports, jacks, and controls are located Where system board components are locatedChecking Out Your GatewayServer Read this chapter to learnFront Chapter 1 Checking Out Your Gateway ServerFront Hot-swap drivesBack Power connector Power connector Rear fan Card retention cover leverChapter 1 Checking Out Your Gateway Server Mouse port Keyboard port USB ports Serial port Parallel portInterior InteriorSystem board Left sideChapter 1 Checking Out Your Gateway Server Right side System boardGetting Help Server Companion CDGateway Web site Chapter 1 Checking Out Your Gateway ServerSetting UpServerYour Read this chapter to learn how to Use your server safelyStart and turn off your server Restart reboot your server Set up the operating systemSetting up the hardware Chapter 2 Setting Up Your ServerConverting to a rackmount server Protecting from power source problems Protecting from power source problemsSurge protectors Uninterruptible power supplies Line conditionersChapter 2 Setting Up Your Server When the power indicator isStarting your server To start the serverUnderstanding the power-on self-test To select which device your server boots fromChapter 2 Setting Up Your Server Turning off your server To turn off the serverTurning off your server Setting up the operating system Chapter 2 Setting Up Your ServerMaintainingServerYour Read this chapter to learn how to Care for your serverRecord the BIOS configuration Manage your server and network Cleaning your server Caring for your serverChapter 3 Maintaining Your Server Cleaning tips Cleaning the keyboardCleaning the screen Caring for your serverCleaning the tape drive Chapter 3 Maintaining Your ServerPreparing for system recovery Recording the BIOS configurationTo record your BIOS configuration Preparing for system recoverySystem administration Using BIOS security passwordsTo set the BIOS security passwords Gateway Server ManagerSystem administration OptionDescription “Resetting BIOS passwords” on pageUsing your Server Companion CD You can use your Server Companion CD to Install hardware driversInstall programs View server documentation Chapter 3 Maintaining Your ServerComponentsInstalling Preparing to install components Chapter 4 Installing ComponentsSelecting a place to work Gathering the tools you needPreventing static electricity discharge Preventing static electricity dischargeOpening the server case To open the server caseChapter 4 Installing Components Opening the server case 3 Unlock the front cover5 For more stability, place the server on its side Chapter 4 Installing Components ThumbscrewsOpening the server case Closing the server case To close the server caseChapter 4 Installing Components Closing the server case 9 Reconnect the power cords and all other cables8 Lock the front cover Installing drives Chapter 4 Installing ComponentsInstalling an IDE drive To install a 5.25-inch driveInstalling drives 2 Follow the instructions in “Opening the server case” on pageChapter 4 Installing Components 3 If you are replacing a drive, go to Step ORInstalling drives IDE hard drive screws IDE hard drive screwsChapter 4 Installing Components Go to StepInstalling drives 8 If you are removing a drive from one of the top two bays, first remove the 3.5-inch diskette drive so you can reach the 5.25-inch drive’s release latchChapter 4 Installing Components 10 Remove the screws that secure the mounting rails to the old drive, then use the screws to attach the rails to the new drive14 Follow the instructions in “Closing the server case” on page Installing drivesInstalling a SCSI hard drive To install a hard driveChapter 4 Installing Components Installing drives Screw Screw Screw ScrewChapter 4 Installing Components 7 Close the drive’s release leverInstalling memory Installing memoryTo install or replace memory Chapter 4 Installing ComponentsInstalling PCI expansion cards Installing PCI expansion cardsPCI slot DescriptionTo replace, add, or reseat a PCI expansion card Chapter 4 Installing ComponentsInstalling PCI expansion cards Release lever Card retention coverChapter 4 Installing Components 8 Push the card retention cover against the expansion cards until the retention cover clicks into place under the release leverFollow the instructions in “Closing the server case” on page Installing PCI expansion cardsSee the card’s documentation for software installation instructions Installing a processor To replace a processor3 Follow the instructions in “Opening the server case” on page Chapter 4 Installing ComponentsInstalling a processor Chapter 4 Installing Components 5 Remove the heat sinkInstalling a processor Processor 1 fan connector Processor 2 fan connectorOnly one voltage regulator should be installed for each processor 14 Follow the instructions in “Closing the server case” on pagePage Replacing the power supply Replacing the power supplyTo replace the power supply Chapter 4 Installing ComponentsServer is turned on Fault in power supply center LED Power supply is connected to AC power sourceReplacing the power supply 2 Unplug the power cord from the failed power supplyReplacing the SCSI backplane To replace the SCSI backplaneChapter 4 Installing Components Replacing the SCSI backplane 6 Slide the hot-swap cage out about two inches from the caseChapter 4 Installing Components 8 Remove the hot-swap cage completely from the serverReplacing the SCSI backplane ThumbscrewChapter 4 Installing Components 10 Slide the backplane up slightly, then lift it away from the hot-swap cage17 Follow the instructions in “Closing the server case” on page 15 Reinstall the fanReplacing the SCSI backplane Replacing the system board To replace the system boardChapter 4 Installing Components Replacing the system board 10 Remove the system board tray’s thumbscrew on the back of the caseChapter 4 Installing Components 12 Lift the tray away from the caseReplacing a fan To replace a fanReplacing a fan 7 Follow the instructions in “Closing the server case” on page Chapter 4 Installing Components6 Reconnect the fan to the system board Replacing the CMOS battery To replace the batteryReplacing the CMOS battery 5 Follow the instructions in “Opening the server case” on pageChapter 4 Installing Components BatteryReplacing the CMOS battery Restore any BIOS settings that you wrote down in StepChapter 4 Installing Components Using the BIOS Setup Utility Read this chapter to learn how to Open the BIOS Setup utilityUpdate the BIOS Reset the BIOS settings to their factory defaults Reset the BIOS passwordsOpening the BIOS Setup utility To open the BIOS Setup utilityChapter 5 Using the BIOS Setup Utility Updating the BIOS Recovering the BIOSTo update the BIOS To recover the old BIOSResetting the BIOS To reset the BIOSChapter 5 Using the BIOS Setup Utility Resetting the BIOS Chapter 5 Using the BIOS Setup Utility Troubleshooting Read this chapter to learn how to Interpret error messages and codesTroubleshoot Get telephone support and training Safety guidelines Chapter 6 TroubleshootingError messages Error loading operating systemHard disk controller failure - press F1 to try reboot Insert bootable media deviceInvalid password Memory errors were detected while the system started upMemory size error Invalid partition tableTroubleshooting Battery replacementTroubleshooting First stepsBeep codes Chapter 6 TroubleshootingBIOS The settings in the BIOS Setup utility are not retainedTroubleshooting steps BeepsCD drive Diskette driveYour server does not recognize a CD or the CD drive Your CD drive tray does not openExpansion cards Hard driveYour server does not recognize an expansion card TroubleshootingYou receive a “Non-system disk” or “disk error” error message Your server does not recognize an IDE driveYour server does not recognize a SCSI drive Chapter 6 TroubleshootingTo repair the master boot record The master boot record is corruptedInternet To download the GWScan utilityMemory errors were detected during server start up KeyboardMemory Modem telephone dial-upTo check the dialing properties in Windows 2000 Server Your 56K modem does not connect at 56KTroubleshooting A horizontal line or wire is visible across the monitor screen MonitorThe modem is not recognized by your server Your server is running but there is no picturePower You press the power button, but the server does not turn onWhen you turn on the server, it makes several short beeps ProcessorSee “Troubleshooting” on page Telephone supportBefore calling Gateway Technical Support Chapter 6 TroubleshootingService description How to reachTelephone support Telephone numbersTutoring and training For more informationChapter 6 Troubleshooting Service descriptionSpecificationsServer A System specifications WeightPower supply Appendix ASystem board specifications System board specificationsProcessor ChipsetEnvironmental specifications VariableRequirements Appendix AVideo specifications Resolution supportElectronic specifications Memory mapInterrupts Address Range hexElectronic specifications PCI interrupt routingPCI interrupt routing in PIC mode DeviceAdditional specifications Appendix ABIOS Settings B To view all BIOS settingsBIOS menu BIOS submenuSetting Appendix BBIOS menu BIOS submenuSetting ValueBIOS menu BIOS submenuSetting Appendix BSafety Regulatory, and C Legal Information Important safety informationSetting up your system Replacement parts and accessories Appendix CCare during use Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities Regulatory compliance statements United States of AmericaFederal Communications Commission FCC Unintentional emitter per FCC Part FCC Part 15 Class A StatementFCC declaration of conformity Responsible partyProduct Canada Industry Canada IC Unintentional emitter per ICES-003Telecommunications per DOC notice for products fitted with an IC-compliant modemLaser safety statement California Proposition 65 WarningNotices All Rights ReservedTrademark Acknowledgments Appendix CIndex NumericsPage see card Page Page Page VGA port 4 video 103 voltage regulator installing 56 location Web site Gateway