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Contents
2 Setting Up Your Server
4 Installing Components
1 Checking Out Your Gateway Server
6 Troubleshooting
Opening the BIOS Setup utility
Updating the BIOS
Recovering the BIOS
C Safety, Regulatory, and Legal Information
Server Specifications
BIOS Settings
Index
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Where drives, ports, jacks, and controls are located
Where system board components are located
Checking Out Your GatewayServer
Read this chapter to learn
Front
Chapter 1 Checking Out Your Gateway Server
Front
Hot-swap drives
Back
Power connector Power connector Rear fan Card retention cover lever
Chapter 1 Checking Out Your Gateway Server
Mouse port Keyboard port USB ports Serial port Parallel port
Interior
Interior
Chapter 1 Checking Out Your Gateway Server
System board
Left side
Right side
System board
Getting Help
Server Companion CD
Gateway Web site
Chapter 1 Checking Out Your Gateway Server
Setting UpServerYour
Read this chapter to learn how to Use your server safely
Start and turn off your server Restart reboot your server
Set up the operating system
Converting to a rackmount server
Setting up the hardware
Chapter 2 Setting Up Your Server
Surge protectors
Protecting from power source problems
Protecting from power source problems
Chapter 2 Setting Up Your Server
Uninterruptible power supplies
Line conditioners
When the power
indicator is
Starting your server
To start the server
Chapter 2 Setting Up Your Server
Understanding the power-on self-test
To select which device your server boots from
Turning off your server
Turning off your server
To turn off the server
Setting up the operating system
Chapter 2 Setting Up Your Server
Record the BIOS configuration Manage your server and network
MaintainingServerYour
Read this chapter to learn how to Care for your server
Chapter 3 Maintaining Your Server
Cleaning your server
Caring for your server
Cleaning tips
Cleaning the keyboard
Cleaning the screen
Caring for your server
Cleaning the tape drive
Chapter 3 Maintaining Your Server
Preparing for system recovery
Recording the BIOS configuration
To record your BIOS configuration
Preparing for system recovery
System administration
Using BIOS security passwords
To set the BIOS security passwords
Gateway Server Manager
System administration
Option
Description
“Resetting BIOS passwords” on page
Using your Server Companion CD
You can use your Server Companion CD to Install hardware drivers
Install programs View server documentation
Chapter 3 Maintaining Your Server
ComponentsInstalling
Preparing to install components
Chapter 4 Installing Components
Selecting a place to work
Gathering the tools you need
Preventing static electricity discharge
Preventing static electricity discharge
Chapter 4 Installing Components
Opening the server case
To open the server case
5 For more stability, place the server on its side
Opening the server case
3 Unlock the front cover
Chapter 4 Installing Components
Thumbscrews
Opening the server case
Chapter 4 Installing Components
Closing the server case
To close the server case
8 Lock the front cover
Closing the server case
9 Reconnect the power cords and all other cables
Installing drives
Chapter 4 Installing Components
Installing an IDE drive
To install a 5.25-inch drive
Installing drives
2 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
3 If you are replacing a drive, go to Step OR
Installing drives
IDE hard drive screws IDE hard drive screws
Chapter 4 Installing Components
Go to Step
Installing drives
8 If you are removing a drive from one of the top two bays, first remove the 3.5-inch diskette drive so you can reach the 5.25-inch drive’s release latch
Chapter 4 Installing Components
10 Remove the screws that secure the mounting rails to the old drive, then use the screws to attach the rails to the new drive
14 Follow the instructions in “Closing the server case” on page
Installing drives
Chapter 4 Installing Components
Installing a SCSI hard drive
To install a hard drive
Installing drives
Screw Screw Screw Screw
Chapter 4 Installing Components
7 Close the drive’s release lever
Installing memory
Installing memory
To install or replace memory
Chapter 4 Installing Components
Installing PCI expansion cards
Installing PCI expansion cards
PCI slot
Description
To replace, add, or reseat a PCI expansion card
Chapter 4 Installing Components
Installing PCI expansion cards
Release lever Card retention cover
Chapter 4 Installing Components
8 Push the card retention cover against the expansion cards until the retention cover clicks into place under the release lever
See the card’s documentation for software installation instructions
Follow the instructions in “Closing the server case” on page
Installing PCI expansion cards
Installing a processor
To replace a processor
3 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
Installing a processor
Chapter 4 Installing Components
5 Remove the heat sink
Installing a processor
Processor 1 fan connector Processor 2 fan connector
Only one voltage regulator should be installed for each processor
14 Follow the instructions in “Closing the server case” on page
Page
Replacing the power supply
Replacing the power supply
To replace the power supply
Chapter 4 Installing Components
Server is turned on Fault in power supply center LED
Power supply is connected to AC power source
Replacing the power supply
2 Unplug the power cord from the failed power supply
Chapter 4 Installing Components
Replacing the SCSI backplane
To replace the SCSI backplane
Replacing the SCSI backplane
6 Slide the hot-swap cage out about two inches from the case
Chapter 4 Installing Components
8 Remove the hot-swap cage completely from the server
Replacing the SCSI backplane
Thumbscrew
Chapter 4 Installing Components
10 Slide the backplane up slightly, then lift it away from the hot-swap cage
Replacing the SCSI backplane
17 Follow the instructions in “Closing the server case” on page
15 Reinstall the fan
Chapter 4 Installing Components
Replacing the system board
To replace the system board
Replacing the system board
10 Remove the system board tray’s thumbscrew on the back of the case
Chapter 4 Installing Components
12 Lift the tray away from the case
Replacing a fan
Replacing a fan
To replace a fan
6 Reconnect the fan to the system board
7 Follow the instructions in “Closing the server case” on page
Chapter 4 Installing Components
Replacing the CMOS battery
To replace the battery
Replacing the CMOS battery
5 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
Battery
Replacing the CMOS battery
Restore any BIOS settings that you wrote down in Step
Chapter 4 Installing Components
Using the BIOS Setup Utility
Read this chapter to learn how to Open the BIOS Setup utility
Update the BIOS Reset the BIOS settings to their factory defaults
Reset the BIOS passwords
Chapter 5 Using the BIOS Setup Utility
Opening the BIOS Setup utility
To open the BIOS Setup utility
Updating the BIOS
Recovering the BIOS
To update the BIOS
To recover the old BIOS
Chapter 5 Using the BIOS Setup Utility
Resetting the BIOS
To reset the BIOS
Resetting the BIOS
Chapter 5 Using the BIOS Setup Utility
Troubleshoot Get telephone support and training
Troubleshooting
Read this chapter to learn how to Interpret error messages and codes
Safety guidelines
Chapter 6 Troubleshooting
Error messages
Error loading operating system
Hard disk controller failure - press F1 to try reboot
Insert bootable media device
Invalid password
Memory errors were detected while the system started up
Memory size error
Invalid partition table
Troubleshooting
Battery replacement
Troubleshooting
First steps
Beep codes
Chapter 6 Troubleshooting
BIOS
The settings in the BIOS Setup utility are not retained
Troubleshooting steps
Beeps
CD drive
Diskette drive
Your server does not recognize a CD or the CD drive
Your CD drive tray does not open
Expansion cards
Hard drive
Your server does not recognize an expansion card
Troubleshooting
You receive a “Non-system disk” or “disk error” error message
Your server does not recognize an IDE drive
Your server does not recognize a SCSI drive
Chapter 6 Troubleshooting
To repair the master boot record
The master boot record is corrupted
Internet
To download the GWScan utility
Memory errors were detected during server start up
Keyboard
Memory
Modem telephone dial-up
Troubleshooting
To check the dialing properties in Windows 2000 Server
Your 56K modem does not connect at 56K
A horizontal line or wire is visible across the monitor screen
Monitor
The modem is not recognized by your server
Your server is running but there is no picture
Power
You press the power button, but the server does not turn on
When you turn on the server, it makes several short beeps
Processor
See “Troubleshooting” on page
Telephone support
Before calling Gateway Technical Support
Chapter 6 Troubleshooting
Service description
How to reach
Telephone support
Telephone numbers
Tutoring and training
For more information
Chapter 6 Troubleshooting
Service description
SpecificationsServer A
System specifications
Weight
Power supply
Appendix A
System board specifications
System board specifications
Processor
Chipset
Environmental specifications
Variable
Requirements
Appendix A
Video specifications
Resolution support
Electronic specifications
Memory map
Interrupts
Address Range hex
Electronic specifications
PCI interrupt routing
PCI interrupt routing in PIC mode
Device
Additional specifications
Appendix A
BIOS Settings B
To view all BIOS settings
BIOS menu
BIOS submenu
Setting
Appendix B
BIOS menu
BIOS submenu
Setting
Value
BIOS menu
BIOS submenu
Setting
Appendix B
Setting up your system
Safety Regulatory, and C Legal Information
Important safety information
Care during use
Replacement parts and accessories
Appendix C
Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities
Regulatory compliance statements
United States of America
Federal Communications Commission FCC
Unintentional emitter per FCC Part FCC Part 15 Class A Statement
Product
FCC declaration of conformity
Responsible party
Canada
Industry Canada IC Unintentional emitter per ICES-003
Telecommunications per DOC notice
for products fitted with an IC-compliant modem
Laser safety statement
California Proposition 65 Warning
Notices
All Rights Reserved
Trademark Acknowledgments
Appendix C
Index
Numerics
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see card
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VGA port 4 video 103 voltage regulator installing 56 location
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