Gateway 980 manual Internet, To repair the master boot record, To download the GWScan utility

Troubleshooting

The master boot record is corrupted

■In a Windows network operating system, repair the master boot record using FDISK.

To repair the master boot record:

■At a DOS command prompt, type fdisk/mbr, then press ENTER.

You need to troubleshoot an IDE hard drive

■Use the GWScan utility to test a hard drive’s ability to read data and to measure seek times and transfer rates. GWScan can also repair some errors that may develop on IDE hard drives.

To download the GWScan utility:

■Search for the utility at support.gateway.com. For information about how to use GWScan, go to: ftp://ftp.gateway.com/pub/hardware_support/drivers/ win3.x_and_dos/mass_storage/hard_drives/7510801.txt

Internet

See also Modem.

You cannot connect to the Internet

■Make sure that your account with your Internet Service Provider (ISP) is set up correctly. Contact your ISP technical support for help.

■Make sure that you do not have a problem with your modem. For more information, see “Modem (telephone dial-up)” on page 92.

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