Peripheral/Adapter problems

A SCSI device is not recognized by the system.

Probable Cause

Solution

The device needs to be

From the Control Panel window (Start Settings

added as new hardware.

Control Panel), double-clickAdd New Hardware.

 

Follow the directions for adding the device. If you

 

are not experienced with this procedure, call

 

technical support.

 

 

The SCSI ID may be

Assign an available SCSI ID to the device.

invalid.

 

 

 

The SCSI chain is not

Make certain the last device on the SCSI chain is

terminated.

terminated.

 

 

The device cables are not

Open the system and check all cables between

installed correctly.

the controller and the device.

 

 

The diskette drive is not recognized by the system.

Probable Cause

Solution

The diskette drive may be

Restart your computer, and then press F1 to enter

configured incorrectly.

the Setup program. From the Main Floppy Options

 

menu, ensure that the diskette drive settings are

 

correct.

 

 

The drive cables are not

Open the system and check all cables connected

connected properly.

to the controller.

 

 

The diskette drive will not read, write, or format.

Probable Cause

Solution

The diskette is not IBM

Make certain the diskette you are trying to format

formatted.

is IBM-compatible. If it is, try reformatting it. If it is

 

not, replace it with an IBM-compatible diskette

 

 

The diskette is corrupted.

Run ScanDisk on the diskette. If errors are

 

detected and corrected, try accessing the diskette

 

again.

 

 

The diskette is write

Make certain the write-protection window on the

protected.

upper-right corner of the diskette is closed

 

(unprotected) or use an unprotected diskette.

 

 

82 Maintaining and Troubleshooting the Gateway ALR 8300 Server