The printer is turned on but will not print.

Probable Cause

Solution

The printer is not

Check the data cable between the printer and the

connected to the system.

system. Make certain it is connected to the proper

 

port. Check the connector and cable for bent or

 

broken pins.

 

 

The printer is not

If the printer to which you are trying to print is not

designated as the default

the default printer, make certain you have selected

printer.

it through the application’s printer setup function.

 

 

The printer has not been

From the Printers window (Start Settings

added to the system.

Printers), double-click Add Printer. Follow the

 

directions for adding the new printer.

 

 

The wrong driver is being

From the Printers window (Start Settings

used for the selected

Printers), select the printer. From the File menu,

printer.

click Properties. Make certain the printer is using

 

the right printer driver. If not, install the correct

 

one.

 

 

The printer prints garbled text.

Probable Cause

Solution

The wrong driver is being

From the Printers window (Start Settings

used for the selected

Printers), select the printer. From the File menu,

printer.

click Properties. Make certain the printer is using

 

the right printer driver. If not, install the correct

 

one.

 

 

84 Maintaining and Troubleshooting the Gateway ALR 8300 Server