Important!

The system board has a built-in video adapter, so there may not be a video adapter to remove and replace.

Video problems

The system is running but there is no display.

Probable Cause

Solution

The monitor is not turned

Make certain the monitor is plugged in and turned

on.

on. If power is applied to the monitor, the green

 

power LED should light.

 

 

The monitor data cable is

Make certain the monitor data cable is connected

not connected.

to the video controller on the back of the system.

 

 

The connector or cable is

Check the connector and cable for bent or

damaged.

damaged pins.

 

 

The monitor is defective.

Connect a working monitor to the computer.

 

 

The monitor brightness

Adjust the brightness and contrast knobs to the

and contrast controls are

center position.

turned down.

 

 

 

The video card is not

Open the system and reseat the video card.

seated correctly.

 

 

 

The video card is not

PCI video cards must be compatible with the

compatible with the

system. Replace the video card with one that is

system.

compatible with the system.

 

 

The text on the display is dim or difficult to read.

Probable Cause

Solution

The monitor brightness

Adjust the brightness and contrast knobs until the

and contrast controls are

text becomes clear.

turned down.

 

 

 

Sunlight is glaring off the

Position the monitor away from the sun or window.

display.

 

 

 

The CRT may be old.

Replace the monitor.

 

 

The color monitor displays everything in black and white.

Probable Cause

Solution

The system was turned

Make certain the monitor is turned on, and then

on before the monitor.

restart the system.

 

 

The display type is set

From the control panel window (Start Settings

incorrectly.

Control Panel), double-click Display, set the display

 

to the appropriate monitor type, and then reboot

 

the system.

 

 

86 Maintaining and Troubleshooting the Gateway ALR 8300 Server