Memory/Processor problems

Memory errors were detected during system start up.

Probable Cause

Solution

Memory was added or

Enter BIOS Setup and save the new memory

removed, and the new

configuration.

configuration was not

 

saved in BIOS Setup.

 

 

 

The memory was

Check the memory for proper seating and

installed incorrectly.

orientation.

 

 

A memory chip is faulty.

Replace the DIMM with the faulty chip.

 

(Third-party diagnostic programs can help

 

determine which chip or memory segment failed.)

 

 

POST produces incorrect

If you have just added or removed memory from

memory count.

the system, you must allow POST to complete its

 

memory count. If you do not, CMOS memory is

 

not updated and the new memory total is not

 

saved.

 

 

A new processor is not recognized by the system.

Probable Cause

Solution

The processor was

Check the installation. The processor should be

installed incorrectly or in

recognized automatically if it was installed

the wrong socket.

correctly.

 

 

The processor speed was

If your system board lets you to select the

not selected on the

processor speed, make sure you have selected

system board.

the proper speed.

 

 

A pin was bent on the

Remove the processor and inspect it for damage.

processor during

If a pin is bent, very carefully try to straighten it.

installation.

 

 

 

The second VRM was not

Make certain that you install the VRM for the

installed.

application processor at the same time you install

 

the processor. The VRM must be present for the

 

processor to receive power.

 

 

Stepping information not

Run the MULOADER utility.

included in table when

 

adding a new processor.

 

 

 

Troubleshooting 81