The displayed characters are garbled.

Probable Cause

Solution

The video cable is

Check the cable and connectors for bent pins or

damaged.

broken wires.

 

 

The display setup is

From the control panel window (Start Settings

incorrect.

Control Panel), double-click Display and check the

 

settings. The correct video type should be

 

selected, along with a supported resolution.

 

Check your monitor and video controller

 

documentation for details.

 

 

The video is distorted.

Probable Cause

Solution

The monitor controls are

Adjust the monitor controls until the text becomes

not properly adjusted.

clear. See the monitor documentation for more

 

information.

 

 

The connector or cable is

Check the connector and cable for bent or

damaged.

damaged pins.

 

 

The surge protector or

Disconnect the monitor power cable and connect

uninterruptible power

it directly to the power source.

supply (UPS) is

 

damaged.

 

 

 

The monitor is too close

Move the monitor away from sources of electrical

to a source of electrical

interference, such as televisions, unshielded

interference.

speakers, microwaves, fluorescent lights, and

 

metal beams or shelves.

 

 

The monitor needs to be

Turn off the computer and monitor and leave them

degaussed.

off for at least a half hour, and then restart the

 

system.

 

 

Troubleshooting 87