Gateway ALR 9200 Virus Prevention, What You Need to Do, Main EMP Console Window, Cleaning Up and Exiting, Chapter 8: Troubleshooting, Troubleshooting Guidelines

Setting Up the Server for the EMP..............................................	133
Main EMP Console Window......................................................	134
Server Control Operations...........................................................	136
Phonebook....................................................................................	140
Management Plug-ins..................................................................	141
FRU and SDR Load Utility ................................................................	145
When to Run the FRUSDR Load Utility....................................	145
What You Need to Do .................................................................	145
How You Use the FRUSDR Load Utility ..................................	146
Cleaning Up and Exiting .............................................................	150
Using the Firmware Update Utility....................................................	151
Running the Firmware Update Utility ........................................	151
Using the Symbios SCSI Utility.........................................................	152
Running the SCSI Utility.............................................................	152
Chapter 8: Troubleshooting ..................................................	153
Introduction.........................................................................................	154
Computer Virus Notice.......................................................................	155
Viruses..........................................................................................	155
Types of Viruses ..........................................................................	155
Virus Contamination....................................................................	155
Protecting Your System...............................................................	156
Virus Prevention ..........................................................................	156
Troubleshooting Checklist .................................................................	158
Verifying the Configuration ........................................................	158
Troubleshooting Guidelines ........................................................	158
Solving Problems................................................................................	159
Resetting the System....................................................................	159
Initial System Startup...................................................................	159
Running New Application Software...........................................	160
The System Has Been Running Correctly..................................	161
More Problem-solving Procedures .............................................	162
Specific Problems and Corrective Actions .................................	164
Error and Informational Messages.....................................................	170
POST Codes and Countdown Codes ..........................................	170
POST Error Codes and Messages ...............................................	173

iv Maintaining and Troubleshooting the Gateway ALR 9200 Server