In-Warranty Failure Checklist
To assist with warranty troubleshooting, the following information is required. This data is needed to evaluate the cause in an effort to eliminate any further failures.
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Serial No.: |
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Failure Date: |
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Status When Failure Occurred (check one): |
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| Running |
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| Accel |
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| Decel |
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Explanation of Failure: |
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Application Information (check Yes or No) |
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Input Transformer: |
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| Yes |
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| No |
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| If Yes: | KVA |
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| L1 Volts |
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| L2 Volts |
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| L3 Volts |
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Power Factor Correction Capacitors: | Yes |
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| No |
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| If Yes: | Microfarad |
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Other Equipment on Same Power |
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| Yes |
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| No |
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| If Yes, what? |
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Line Reactor on Input |
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| Yes |
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| No |
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Input Starter |
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| Yes |
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| No |
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Output Starter |
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| Yes |
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| No |
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Motor Overloads |
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| Yes |
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| No |
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Control Terminals Used (circle if used) |
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THR | X1 | X2 | X3 | 30A | 30B |
| 30C |
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RST/BX | FWD | REV | C1 | 11 |
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| 13 |
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RUN | RT1 |
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Function Codes Different From Factory Settings |
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Function Code | Setting | Function Code |
Setting
Failure Message (see Section 5) |
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Latest Fault |
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| Previous Faults: | No Message | ||||
Hz |
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| 1. |
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A |
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V |
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| 3. |
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After all of the Checklist information is acquired, contact the following Service Center number for assistance:
When you return the unit for warranty you need to get a RMA number from your Service Center.
37