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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Control signals after	You forgot to enter a bake	• Touch BAKE and desired temperature or
entering cooking time	temperature or cleaning	SELF CLEAN and desired clean time.
or delay start	time.
Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
	Rack position is incorrect	• See the Using the oven section.
	or the rack is not level.
	Oven floor not in place.	• Replace the oven floor.
	Oven thermostat needs	• See the Adjust the Oven Thermostat—Do It Yourself!
	adjustment.	section.
Food does not	Oven door is open.	• Close the door. This model is designed for closed door
broil properly		broiling only. Always broil with the door closed.
	Oven controls improperly set.	• Make sure you touch BROIL.
	Improper rack position	• See the Broiling Guide.
	being used.
	Food being cooked	• For best results, use a pan designed for broiling.
	in a hot pan.	Make sure it is cool.
	Cookware not suited	• For best results, use a pan designed for broiling.
	for broiling.
	The probe is plugged into the	• Unplug and remove the probe from the oven.
	outlet in the oven.
	In some areas the power	• Preheat the broil element for 10 minutes.
	(voltage) may be low.	• Broil for the longest period of time recommended in
		the Broiling Guide.
Clock and timer	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
do not work	blown or the circuit breaker
	tripped.
	Oven controls improperly set.	• See the To Set the Clock and Kitchen timer and control
		lockout sections.
Oven light does	Light bulb is loose or defective.	• Tighten or replace the bulb.
not work
	The oven is self-cleaning or	• The oven lights do not come on during self-cleaning
	the Sabbath option is set.	or if the Sabbath option is set.
	Pad operating light is broken.	• Call for service.
Extension rack is noisy	The rack was cleaned in the	• See Extension Rack in the Care and cleaning section.
and/or difficult to slide	self-clean cycle and now	• Do not spray with cooking spray or other lubricant
	needs to be lubricated.
		sprays.
	Bearings have become	• Install the rack in the oven (see Extension Rack in
	misaligned due to handling.	the Using the oven section) and pull firmly on the
		sliding portion until it reaches full extension. This
		will reset the bearings to their proper position.
Release levers on	The rack was cleaned in the	• Shake and apply the graphite lubrication, shipped
extension rack become	self-clean cycle, or the original	with your oven, onto the moving parts of the release
difficult to use	lubrication was removed by	levers and paddle mechanisms. Do not spray with
	cleaning.	cooking spray or other lubricant sprays.
Oven temperature too	Oven thermostat	• See the Adjust the Oven Thermostat—Do It Yourself!
hot or too cold	needs adjustment.	section.

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