Global Technology Associates GBWA200501-01 Power on the firewall. The following words will display

4 – Troubleshooting 43

11.The warning message “Initializing runtime slice 2 failed; No space left on device” is displayed.

1.The Compact Flash card is too small; GTA only supports GTA-certi- fied Compact Flash cards.

2.The Compact Flash card no longer functions correctly; contact GTA or a GTA Channel Partner for hardware warranty.

12.I lost my user name and/or password. How can I log on to my firewall ?

If login information has been irretrievably lost, a firewall can be reset to factory defaults, erasing all current configuration data and resetting both the case-sensitive user name and password to “gnatbox”.

Caution

Resetting the firewall will cause it to lose current configuration data. The configuration data can only be restored by loading a saved configuration with a known user name and password, or by manually entering the information.

To reset your firewall to factory defaults, attach either a terminal (using a serial console cable), or a computer with terminal emulation software (using a DB-9 null-modem cable). Enter these settings for the console connection:

EMULATION	VT-100
PORT	Computer serial (COM) port connected to the firewall
	via a DB-9 cable
BAUD RATE	38400
DATA / BIT RATE	8
PARITY	None
STOP	1
FLOW CONTROL	Hardware*

* Set flow control to “None” as an alternative to hardware flow control.

Power on the firewall. The following words will display:

GNAT Box System Software x.x.x

loading ...

When the word “loading” appears, immediately press CONTROL-R. The system will begin to load, and configuration and hardware data will appear on screen. Finally, a confirmation question displays:

Are you sure you want to reset your firewall configuration?: (“yes” or “no”)

To reset to factory defaults, type the word “yes” in lower case letters. Typing any other key will reboot the system without resetting to defaults. There is no time out; the reset confirmation question will remain until a key is pressed.