Hand Held Products 3700 CCD manual Obtaining Factory Service, Product Service Department

5.3Obtaining Factory Service

Hand Held Products provides service for all its products through a service center located at its manufacturing facilities in Skaneateles, New York. To obtain warranty or non–warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached.

In the United States, please contact the Hand Held Products’ Product Service Department at the address/telephone number listed below to obtain a Return Material Authorization number (RMA #).

Main Office

Welch Allyn Data Collection, Inc. (d/b/a Hand Held Products)

4619 Jordan Road

P.O. Box 187

Skaneateles Falls, New York 13153–0187

Product Service Department

Telephone: (315) 685–4278 or 685–4360

Fax: (315) 685–4156

For service in Europe, please contact your Hand Held Products’ representative (at the address that follows) or your local distributor.

European Office

Hand Held Products, Ltd.

Hondsruglaan 87 D

5628 DB Eindhoven

The Netherlands

Telephone: Int+ 31 40 242 4486

Fax: Int+ 31 40 242 5672

United Kingdom Office

Hand Held Products (UK) Ltd.

Dallam Court

Dallam Lane

Warrington

Cheshire WA2 7LT

United Kingdom

Telephone:	Int+44 (0) 1 925 240055
or	Int+353 1 216 0070
Fax:	Int+44 (0) 1 925 631280
or	Int+353 1 295 6353

For service in Asia, please contact your Hand Held Products’ representative (at the address that follows) or your local distributor.

Asia/Pacific Office

Hand Held Products

10/F Tung Sun Commercial Centre

194–200 Lockhart Road

Wanchai, Hong Kong

Telephone: Int+852–2511–3050 or 2511–3132

Fax: Int+852–251–1355

For service in Japan, please contact your Hand Held Products’ representative (at the address that follows) or your local distributor.

Service/Technical Assistance 5–3